Job Description :
- Seeking staff augmentation resources to assist with deployment of computers using our automated systems for a specific computer refresh project.
- Diagnose various problems encountered during initial rollout.
- Completion of various other hardware / software requests as needed. Other tier 2 helpdesk duties as needed.
- An ideal candidate will be able to install and maintain PC hardware and software in the county as well as provide technical information and assistance to staff and customers.
- An ideal candidate will have advanced- level skill at supporting Microsoft Windows 10 and higher operating systems; advanced-level skill at supporting Office 365, a working knowledge of standard networking services such as DHCP, DNS, ACTIVE directory, and print servers;
- understanding of basic security principles; ability to support users both on-site and remotely; ability to perform hardware upgrades (disk, memory, network, video, etc);
- ability to physically move workstations and monitors; ability to adapt to a constantly changing workload with multiple levels of priority;
ability to complete assigned projects independently and within a team environment.
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