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Workday Transformation Program Manager

ACRISURE
GRAND RAPIDS, MI
Full-time

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients.

We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.

Job Summary :

Transformation Program Managers support Acrisure’s Transformation Office in effectively leading their programs with internal partners and stakeholders in building strong stakeholder relationships of trust, designing requirements, creating execution plans, facilitating change management, capturing and reporting metrics on critical priorities and program activities, and providing the Transformation Office and Acrisure leadership with timely data and information for informed decision making.

Responsibilities :

Lead the alignment and optimization ofdiversegeographies and business units into cohesive and efficientoperating models, applying exceptional change management to ensure a smooth and successful organizational transformation

Manage Transformation Office programs, working with all levels of stakeholders to bring teamstogether with common systems, tools, processes, standards, and business vertical alignment

Partner with stakeholders to understand requirements of current and future state. Translate that into effective program plans, communication plans, engagement initiatives, metrics, and business line / functional reporting

Develop, evaluate, manage, and report on program health assessment for a portfolio of programs while ensuring stakeholder requirements are met resulting in the expected business value and impact

Work alongside Solutions Engineering to drive process improvement and scalable solutions that work across a complex ecosystem of business lines and verticals

Plan, implement, and monitor technology implementation programs

Partner closely with communication, training, and shared servicesresources to help drive lasting change and keep stakeholders informed throughout the organization

Oversee and build the capability of multiple project teams, ensuring program goals are reached

Maintain fiscal discipline in administering program activities; report on the same

Analyze, evaluate, and overcome program risks and issues. Communicate risks and / or issues to managers and stakeholders in a timely manner with mitigation options

Key Skills :

Intellectual curiosity with a passion for problem-solving and change management

Proven ability to create rapport with and influence all levels of stakeholders

Ability to plan, execute, mitigate risk, and be accountable for results with a bias for action

Strong personal credibility and leadership skills; can comfortably lead senior executives through difficult trade-off discussions and creatively drive consensus

Unique ability to balance equally building relationships and driving performance

Ability to apply Program Management best practices with a predisposition to produce fast, practical recommendations

Low-ego while being equally comfortable giving and receiving direction, leading and contributing, driving executive conversations or supporting as necessary

High EQ with a strong ability to 'read the room' and adjust approach, facilitate change management tactics, and foster trust at levels of the organization

Ability to rapidly get to an '80 / 20' answer, and comfort tailoring the analytical approach as necessary given program and project timelines

Expert verbal and written communicator; ability to cut through the noise and make the complex simple

Extensive knowledge of and ability to expertly apply change management principles throughout a complex organizational structure

Technical Expertise : Significant experience with and knowledgeofenterprise resource planning ( ERP ) systemintegration and implementationsacross global enterprises, preferably experienced with Workday ERP.

Education / Experience :

Bachelor's degree (or higher) in Business Administration or related field and 5+ years of experience leading large transformational efforts and program teams

Demonstrated leadership experience and indirect team leadership of cross-functional resources

Demonstrated success in past roles, helping companies transform Operations and Technology

Extensive experience and comfort managing several concurrent projects of varying structures and types

Experience leading large change initiatives using industry best practices tools and methodologies

Advanced user of MS Office, SharePoint, project management, business process management, business intelligence, and CRM tools

PMP certification preferred

30+ days ago
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