Search jobs > Buffalo, NY > Senior manager owner

Senior Manager of Owner and Guest Support

VirtualVocations
Buffalo, New York, United States
Full-time

A company is looking for a Senior Manager, Owner & Guest Support.Key ResponsibilitiesDevelop and execute strategies to meet service metrics and quality goalsManage, coach, and develop a team of Owner and Guest Support ManagersCollaborate with other Senior Managers to align owner and guest processesRequired Qualifications8+ years of experience in customer service, preferably in a contact center environment3+ years of experience managing teams in an inbound, multi-channel environmentBachelor's degree or relevant experience preferredExperience with Salesforce CRM preferredData-driven with the ability to analyze information for team improvement

10 days ago
Related jobs
Promoted
VirtualVocations
Buffalo, New York

A company is looking for a Sr Manager Pre-Sales Enablement - AMS2 Regional Lead - Remote. ...

Promoted
ECS Ltd
Buffalo, New York

We love our employees and we show this through providing some great benefits, including paid time off, health and other insurance plans, retirement and college savings plans, and more. ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering c...

Promoted
VirtualVocations
Buffalo, New York

A company is looking for a Senior Manager, WW Customer Support Operations & Programs. ...

Promoted
Jewish Family Services of Western New York
Buffalo, New York

Develop portfolios for VP of Development, CEO, and other senior leadership and board members. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their be...

Promoted
VirtualVocations
Buffalo, New York

A company is looking for a Senior Manager, Data Science. ...

UB Campus Dining & Shops
Elma, New York

Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and o...

PricewaterhouseCoopers Advisory Services LLC
Buffalo, New York
Remote

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on ...

Boys and Girls Clubs of the Northtowns
Buffalo, New York

This full-time position will report to the Executive Management Team which is comprised of the CEO, Director of Facilities and Licensing, Director of Programs and Training, and the Director of Human Resources. While performing the duties of the job, the employee is regularly required to: bend, stoop...

UB Campus Dining & Shops
Buffalo, New York

Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. These laws include the Americans with Disabilities Act (ADA...

Reddit
New York, US

With 100,000+ active communities & approximately 82M+ daily active unique visitors, Reddit is one of the internets largest sources of information. Reddit is a community of communities. ...