Customer Success Enablement Specialist

VirtualVocations
Bronx, New York, United States
Full-time

A company is looking for a Customer Success Enablement Specialist to support the Customer Success team with tools and resources.

Key ResponsibilitiesDevelop and maintain a library of resources for the Customer Success teamCreate customer-facing content and manage an internal enablement ticketing systemAnalyze internal request data to identify trends and improve contentRequired Qualifications2+ years of experience in a Customer Success or Account Management roleHigh level of proficiency in developing customer-facing presentations and materialsKnowledge of sales cyclesExperience with CRM systems, particularly SalesforceSelf-motivated with the ability to manage multiple priorities

1 day ago
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