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Spanish Customer Support Advisor
Contract : Tempe, Arizona, US
Salary : $22.00 Per Hour
Job Code : 353187
End Date : 2024-09-25
Days Left : 26 days, 3 hours left
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Note :
- The position is Hybrid - 1 week from the office, 1 week from home ( Onsite for the first 2 months, Hybrid - Based upon Performance ).
- Bilingual in Spanish is mandatory .
Position Details :
- Position : Customer Service Representative 2 ( Spanish Customer Support Advisor )
- Industry : Banking / Financial Services
- Job duration : 6 months
- Location : Tempe , AZ 85288 ( Onsite to begin with, Hybrid - Based upon Performance - 3 weekdays from the office, 2 weekdays from home )
- Training Shift for Tempe , AZ : 9 AM to 5 : 30 PM PST - Monday to Friday - 5 weeks
- Working Schedule for Tempe , AZ : Monday - Friday (7 AM - 8 PM CST) & 8 AM - 6 PM CST - Saturday
- Pay : Flexible
- Start Date : 09 / 16 / 2024 ( Tentative )
Roles and Responsibilities :
- Part of the new customer service team specifically focusing on small business credit card customers.
- Taking 40-60 inbound calls per day to service the needs of small biz credit card customers
- Will deal with a variety of different needs including but not limited to fraud, payments, adding card holders, adding admins, disputing transactions, etc.
Required Skills :
- Call center experience (Handling inbound calls).
- Customer service experience (Call Handling).
- Bilingual in Spanish is mandatory.
- Finance / Banking experience is desired.
- Customer management systems.
- Reliable attendance and punctuality.
- Communication skills and professionalism.
- Ability to acknowledge issues and provide empathy to customers.
- Problem-solving skills with the ability to take ownership of issues
Job Requirement
- Spanish Customer Support
- Bilingual - Spanish
- Customer Service
- Customer Support
- Customer Care
- Customer Advisor
- Call Center
- Communication skills
- Call Handling
Reach Out to a Recruiter
- Recruiter
- Phone
- Indranil Kundu
- [email protected]
Apply Now
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