Description
GENERAL PURPOSE
Relieves departments and management of clerical work and administrative and business detail by performing the following duties :
ESSENTIAL DUTIES & RESPONSIBILITIES
- Performs office operations and procedures to include information management, customer files, contracts, job orders, bookkeeping, filing systems, and other clerical services
- Maximizes office productivity through proficient use of software applications
- Follows standardized correspondence procedures and practices to compose and type correspondence
- Makes copies or other printed materials
- Organizes and maintains file system, and files correspondence and other records as required
- Facilitates the flow of information to allow for efficient coordination of business activities from initial customer contact to job completion
- Creates records to ensure completeness, accuracy, and timeliness
- Generates and compiles reports for management
- Applies good customer service skills
- Reviews employee time cards for accuracy; ensures employee time is allocated to correct cost; inputs into payroll system software.
MARGINAL DUTIES & RESPONSIBILITIES
- Creates training resources and conducts training to reinforce continuity and standardization of office procedures
- Acts as a resource to management regarding administrative requirements; assist them as needed
- Orders and maintains supplies
- Ensures all office equipment is in good working order, and arranges for equipment maintenance
- Coordinate conferences or meeting arrangements
- Perform receptionist duties, greets customers, and distributes mail
- Performs other functions as necessary or as assigned
NATURE OF WORK CONTACTS
- Interacts daily with employees in the office and the field to provide administrative support; may discuss and resolve customer issues and business matters
- Interacts regularly with customers both in-person and on the telephone to answer customer questions, resolve issues, and to coordinate payment
TRAINING & QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A High School Diploma or GED and six months or more of related experience and / or training; or any combination of education, experience, and training which provides the following knowledge, skills and abilities :
To perform this job successfully, an individual should have knowledge of Work Processing software; Spreadsheet software;
Accounting software; Payroll systems; Order Processing systems; Database software and Contact Management systems
Ability to communicate in person and electronically.
PHYSICAL / SENSORY DEMANDS :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a safe and comfortable office environment. While performing the duties of this job, the employee is regularly required to : sit for long periods of time;
use computer to enter data; use telephone to converse with customers and employees; perform repetitive wrist, hand and / or finger movement.
The employee is regularly required to : talk, feel the attributes of objects, grasp, push, and reach with arms or hands.
Must be able to occasionally move objects up to 15 lbs. Specific vision abilities include : clarity of vision at 20 inches or less;
and ability to adjust eye to bring an object into sharp focus.
We maintain adrug free workplace. Young Electric Sign Company is an EEO / AA employer. We welcome all qualified jobseekers.
Jobseekers will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.