Special Handling Billing Specialist

How will you CONTRIBUTE

and GROW?- Position located in Independence, Ohio!

• Monday through Friday work schedule
• Workplace flexibility and great team environment
• Opportunity for growth!

The Special Handling Billing Specialist is responsible for the daily task of billing customer accounts.

In particular, you will :

• Ensures that customer billing is processed in an accurate and timely manner.
• Performs web-based customer billing.
• Creates and maintains Excel spreadsheets that will be used to provide customers with required billing data.
• Escalates issues and errors to management, as necessary.
• Participates in departmental projects / initiatives as they arise.
• Assists supervisor with research on customer invoice inquiries.
• Responsible for setting-up new Special Handling accounts and following-up with

customers regarding any special requests.

Other projects or duties as assigned by department supervisor / manager.

Are you a MATCH?

• High School Diploma / GED required.
• Prior billing and / or accounts payable experience in a high-volume, fast-paced customer service-oriented environment preferred.
• Experience with SAP is a plus.
• Proficient in Microsoft Office and / or Google Workspace is preferred.
• Exhibits customer focused behavior such as building positive relationships and strives to understand customer's needs, both internal and external.
• Ability to deal with difficult situations in a diplomatic and professional manner.
• Excellent oral and written communication and interpersonal skills.

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.

We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.