Job Description
Job Description
Job Description : As an effective Property and Leasing Specialist, you have a great eye for detail and excellent customer service skills.
You will be responsible for working with tenants and applicants assisting them with application completion and questions, preparing income profiles, and assisting with resolving issues with the property.
You will need to communicate with prospective tenants in both English and Spanish.
Responsibilities Include :
- Answers phones in a courteous and pleasant manner
- Greets, applicants, residents, and vendors
- Supports Community Manager and / or Leasing Director with marketing efforts (mailing marketing materials, tracking and marketing efforts)
- Meets with prospective tenants and provides tours of the units
- Accepts rental applications and ensures they are filled out completely and legibly
- Assists Community Manager and / or Leasing Director in entering pre-applications into waitlist software system
- Initiates calls to applicants on waitlist for vacant units. Tracks all responses
- Assists the Community Manager with certification appointment scheduling collects all relative data to process applicant certification;
processes applicant file for approval
- Initiates application background screening and approval process
- Receives / completes resident work orders and maintains the Work Order Logbook
- Prepares and delivers all general notice preparation for the Community Manager, as needed
- Collects rent payments and security deposits under the supervision of the Community Manager
- Stores all relevant documentation into resident files
- Coordinates resident social functions and communications
- Performs other job duties as required
Position Requirements :
- Excellent communication skills
- Bilingual - Spanish speaking REQUIRED
- Strong computer skills including Word, Outlook and Excel; Yardi a plus
- Superior organizational skills, attention to detail and follow through
- Able to work independently, prioritize, meet multiple deadlines and work as a team member
- Interest in real estate / property management and non-profit work
Education
Bachelor's degree is preferred and related work experience.
Benefits
PST, Medical, Dental, and Vision
Compensation
- $24 / hr - $26 / hr
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