Business Analyst

About the Agency :

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health.
• We create opportunities for New Yorkers through housing affordability.
• We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors : A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework.

To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history.

This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team :

Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. HPD Tech is committed to transform HPD through technology by promoting productivity and eliminating manual processing, shrinking costs, and increasing the pace of work.

HPD Tech works to improve effectiveness of business processes using core applications for flawless execution. HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and pro-actively react to building, neighborhood and market conditions.

The Office of HPDTech is composed of 7 units : CIO (Chief Information Office), CTO (Chief Technology Office), CPO (Chief Product Office), Budget, Enterprise Architecture, Planning & Compliance, and Information Security.

Your Impact :

As the Business Analyst (BA) for the Division of HPD Tech, you will be a key development team member representing the business owners and stakeholders.

The primary responsibility will be to translate business needs for the development of technology solutions.

Your Role :

Your role will be to support work on multiple of technology projects related to LeadFreeNYC; the Mayor’s city-wide initiative to eliminate lead paint hazards in residential buildings in the City of New York.

The administration's new roadmap to a LeadFreeNYC includes enhancing the enforcement of existing laws and regulations, developing new prevention and mitigation programs across City agencies including HPD.

Your Responsibilities :

Develop an in-depth knowledge of business operations, document business processes and work with stakeholders to design new processes to achieve strategic goals.

Understand on a broad level how operations between different business units interact and flow together.

• Lead technology team discussions concerning business requirements.
• Develop an in-depth understanding of enterprise data objects and attributes. Work with business stakeholders to define functional data needs for the creation of data marts.
• Represent business as a subject matter expert in technical discussions. Must be able to convey requirements to developers, UI / UX, quality assurance testers and information modelers through process flows, user stories, and use cases.
• Gather feature requests, develop, and maintain well planned backlog in JIRA.
• Coordinate the work to be allocated to sprints and schedule releases.
• Lead the appropriate teams to refine, prioritize and manage the backlog to best achieve the goals and vision.
• Define and resolve dependencies, issues, and risks along with identification of impacted areas through team collaboration.
• Act as the liaison between the business units, technology teams and support teams.
• This position will include all the incumbent’s duties.

Preferred skills :

• 2+ years of experience of analysis, requirements gathering, and / or operations analysis / process design.
• Excellent communication skills, particularly being able to discuss business needs to both technical and non-technical staff.
• Excellent people skills and the ability to provide leadership in a collaborative, team-driven approach.
• Independent thinking and decision-making skills.
• Capable of managing multiple tasks in a fast paced, high-volume environment and the ability to adapt plans to unexpected changes.
• Competence in SQL or other data query language.
• Familiarity with Agile and Waterfall software development life cycle approaches.
• Familiarity with UML process diagramming, including experience with Microsoft Visio.
• Have an aptitude for solving problems and bringing clarity to abstract, often contradictory needs.
• CBAP or any relevant certification in business analysis.
• Competence with Jira to document requirements and manage product backlog.
• Advanced degree in a relevant field (e.g., Business Administration, Public Administration, Public Policy, Computer Science, Information Systems, Urban Planning, Law, etc.)

NOTE : Only those candidates under consideration will be contacted. This position is open to applicants who filed for an exam or those who are already permanent in the Computer Specialist (Software) title.

Please indicate in your cover letter whether you have filed for an exam or are already permanent in the Computer Specialist (Software) title.

Applicants who filed for an exam will be required to produce a copy of their Order Confirmation Receipt at time of interview for verification.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and various unions.

Minimum Qualifications

A baccalaureate degree from an accredited college, including or supplemented by twenty-four semester credits in computer science or a related computer field and two years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or

A four-year high school diploma or its educational equivalent and six years of full-time satisfactory software experience as described in 1" above, including one year in a project leader capacity or as a major contributor on a complex project; or

A satisfactory combination of education and experience that is equivalent to or above. College education may be substituted for up to two years of the required experience in above on the basis that sixty semester credits from an accredited college is equated to one year of experience.

A masters degree in computer science or a related computer field may be substituted for one year of the required experience in or above.

However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.

NOTE : In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor.

Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification

requirements.

Special Note

To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and / or on-line applications programming.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

For more information, please visit the U.S. Department of Education’s website at class "jobad-residencyRequirement">

Residency RequirementNew York City Residency is not required for this position