A company is looking for a Tier 2 Customer Support Specialist to provide high-quality support to music industry professionals.
Key ResponsibilitiesTroubleshoot and resolve technical problems via chat and emailInvestigate and escalate bugs to the Engineering team and document feature requests for the Product teamContribute to process improvement initiatives to enhance support workflowsRequired QualificationsAt least 18 months of product support experience in a SaaS environmentExperience providing product support to external customers via chat and / or phoneExperience using customer support tools and CRM systems such as Intercom or ZendeskFamiliarity with bug tracking tools like Jira or AsanaFlexibility to work on holidays and weekends as needed
Tier 2 Customer Support Specialist
A company is looking for a Tier 2 Customer Support Specialist to provide high-quality support to music industry professionals. ...
Customer Support Specialist (Remote)
D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
Customer Support Specialist
A company is looking for a Customer Support Specialist to assist customers and enhance their experience with the product. ...
Bilingual Vietnamese Senior Customer Support Specialist
A company is looking for a Senior Customer Support representative for a remote position. ...
Customer Service Representative - P C License
A company is looking for a Customer Service Representative to handle customer inquiries and policy changes. Key Responsibilities:Takes general incoming calls and places outbound calls as necessaryProcesses and replies to Customer Service emails as part of daily dutiesTakes payments for policies and ...
Desktop Support Engineer
Excellent desktop support technical skills Experience in supporting and troubleshooting Microsoft. The Deskside Support Technician will provide comprehensive technical support services to the client’s. All Deskside Support Technicians are subject to shift changes and travel. Supports key service-lev...
IT Field Support Technician_Rockford
Benefits : $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all serv...
IT Support Technician
Support restaurant managers and franchise home IT staff to keep the restaurants running as efficiently as possible. Monitor problem management software and support systems for current outages and pending solutions;. This role will take incoming technical support calls or respond to request to diagno...
IT Support Specialist, Rockford
This role is also responsible for monitoring and acting upon IT events to enable higher availability of IT services and reduce the risks of IT service interruptions. At Perfetti Van Melle, we are committed to fostering a diverse, equitable, and inclusive workplace, where all individuals, regardless ...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...