Sales Operations Analyst

TextUs is the leading conversational messaging platform for mobile-first customer interactions. We improve business outcomes by allowing organizations to have amazing, message-based conversations with their prospects, customers, and employees across their entire journey with the organization.

OVERVIEW

The Sales Operations Analyst is responsible for the development and maintenance of systematic and manual sales operations, and the development of certain sales processes to increase sales volume and effectiveness.

CORE RESPONSIBILITIES

• Oversee Sales team processes
• Coordinate and manage process changes with other employees
• Work closely with Information Systems’ team to develop and deploy technical changes to CRM
• Assist Sales members with customer quotes and other requests
• Develop training materials and provide associated training
• Develop sales and marketing reports to help identify areas for improvement and increase sales activity
• Assist in data audits and cleanup
• Assist sales managers with monthly reporting requirements
• Assist with tracking and reporting sales commissions & goal attainments
• Assist Partnership team with all Salesforce related activities
• Assist with Partnership program’s billing and invoicing

WHO YOU ARE

• Bachelor degree from an accredited 4-year college or university in a technical or business related field
• Minimum 1-3 years experience in sales operations or working closely with sales
• Exposure to Salesforce.com CRM
• Aptitude for understanding various business models and processes
• Ability to project manage, including creation through launch
• Strong writing skills
• Strong Excel skills
• Strong interpersonal and communication skills
• Willingness to roll-up your sleeves as needed

EMPLOYMENT DETAILS

• Job Type : Full time
• Compensation Range : $60,000 - $70,000
• Location : Remote (US) / Headquartered in Denver, CO
• Target Start Date : 2 weeks from offer date

hires for this role : 1

Reporting to : Business Operations Manager

By submitting your resume for this role, you consent to communication via text and email

INTERVIEW PROCESS

• Initial Call w. HR Coordinator (30 mins via Phone) Topics : Culture, logistics
• Interview w. Hiring Manager (45 mins via Zoom Video) Topics : Culture, skills, role overview
• Assignment (Self-Paced) This assignment will help us better understand your thought process and critical thinking when it comes to problem solving and finding the answer
• Interview w. Cross Functional Team (60 mins via Zoom Video) Topics : Culture, skills, collaboration
• Rembrandt Assessment (Self-Paced) The Rembrandt assessment allows TextUs to assess how your personality fits within the role and the TextUs culture.
• Q&A w. CEO (30 mins via Zoom Video) Topics : You will come prepared with questions about the role, team, product to ensure this role is the best fit for you.

WHY TEXTUS

Our team members have a clear voice and an impact on the success of TextUs. We are a collaborative, learning and data-driven culture with an experienced and proven leadership team.

TEXTUS BENEFITS INCLUDE

• Competitive pay
• Health / Dental / Vision Insurance
• HSA contributions
• 401K with company match
• Unlimited PTO
• Cell phone + internet reimbursement for $100 / month.
• One-time $1,000 home office stipend once you’ve been with TextUs for 6 months
• Effective 2023, for Manager & above roles equity within the organization will be offered
• Up to 12 weeks of Parental Leave
• 2023 Holiday Schedulelink here
• U.S. remote first with optional WeWork office space in downtown Denver, CO

TextUs does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.