A company is looking for a Contact Center Systems Analyst II to drive data analysis and recommend system improvements.Key ResponsibilitiesAnalyze and monitor contact center activity data to recommend technology system improvementsSupport implementation processes and overall solution design, including testing of technology system improvementsIdentify opportunities for streamlining business processes and improving user experience through technologyRequired QualificationsBachelor's degree required2 - 4 years of related experience preferredCall center IVR experience strongly preferredProficiency in Excel and SQL strongly preferredEquivalent experience may be considered
Contact Center Business Analyst
A company is looking for a Business Analyst- Contact Center to support system and business processes across multiple higher education institutions. ...
Contact Center Operations Analyst
A company is looking for a Contact Center Operations Analyst II to analyze and improve contact center operational processes. ...
Business Analyst - Contact Center
A company is looking for a Business Analyst- Contact Center. ...
Cash Management: ASSOCIATE - Business Analyst - Data Management & Analytics
The Business Analyst is a part of the Cash Management group within Corporate Banking. This individual performs business analysis of data information within the existing system, as well as what the future capabilities and offerings may require that support the bank's new Cash Management Initiative wh...
Systems Engineer SLED
We are looking for a Systems Engineer SLED to work closely with an Account Manager SLED in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales. Post-sales - be the lead technical ...
Customer Sales and Service Representative
With your superior sales and customer service skills and excitement for technology, you'll deliver an exceptional customer experience to go along with America's fastest and most reliable network! Customers rely on us. Instilling confidence and loyalty in the customers through thoughtful listening, u...
Program Manager K12
A company is looking for a Program Manager for K12 to support the Partnerships team in managing strategic projects. ...
Product Manager
Candidates only from NY and NJ.III- More than seven (7) years of experience working on complex projects with 2 or more years in a le....
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Insurance Customer Service Representative
Customer Service Representative – Melville, NY. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re looking ...