At Papa John's, people are always our top priority. Our secret ingredient is YOU ! Our employees are like our toppings; they’re all different but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team?
Part-time & full-time positions currently open. We’ll train you on everything you need to know!
General Manager Main Responsibilities
- Responsible for every aspect of everyday supervision of store outlets
- Responsible for all resources management
- Maintains inventory, staff, and sales management
General Manager Job Description
We are looking for General Manager candidates with remarkable skills, who will run a store effectively and with attention to detail.
Our General Managers provide quality products to our customers by creating an excellent team which maintains Papa John’s standards and accurately reflects the customer’s order.
They professionally and promptly respond to all customers concerns or issues. Additionally, General Manager candidates build brand loyalty by soliciting customer feedback.
Then sharing that feedback with their team and using it to improve restaurant operations.
We expect our General Managers to communicate, train, and promote quality standards to team members by utilizing all available tools, including PIZZAcademy, the Operations Manual, and the Team Member Handbook.
Through effective coaching and development, General Manager candidates will build an atmosphere of teamwork, energy and fun.
Alternatively, they will document performance issues and take appropriate disciplinary action, up to and including termination.
Understanding and meeting sales goals and budget needs against the prior year's performance are essential. General Manager candidates must provide prompt and friendly customer service, build check averages through suggestive selling, and seek additional sales through traditional and non-traditional methods such as creative local marketing and developing a positive presence in the community.
More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.
General Manager Requirements
- Actively recruiting customer focused team members
- Maintaining adequate staffing levels according to projected sales
- Properly orienting and training team members to exceed customer expectations
- Ensuring compliance with uniform and appearance standards, establish and communicate performance expectations
- Conducting timely and effective performance reviews
- Executing administrative and cash management duties
- Planning and managing adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss
- Managing company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly
- Ensuring restaurant meets safety and security standards at all times
- Overseeing preventative maintenance and repairs when necessary
- Managing profit goals against budget and the prior year
- Ensuring food, labor, and other controllable costs stay within budget
- Correcting deviations from the budget by accurately utilizing the FOCUS System
- Developing and implement appropriate plans to resolve unfavorable trends and enhance profits
- Ensuring compliance with safety and health regulations
- Preparing promotional displays and materials
- Liaising with upper management
- Providing opportunities for staff advancements
Key Ingredients
- Confidence
- Resourcefulness
- Organizational skills
- Teamworking skills
- Verbal communication skills
- Numerical skills
- Enthusiasm
- Executive skills
- Problem-solving skills
- Showing initiative
- Setting a good example
- High stress tolerance and thrives in a high-pressure environment
Don’t miss out APPLY TODAY !
Locally owned and operated! Our drivers deliver smiles by supporting our local businesses and communities. Join our pizza family!
Better Ingredients, Better Pizza, Better People!
THIS IS A FRANCHISE POSITION
Papa John’s is an Affirmative Action Equal Opportunity Employer.
Papa John's is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville.
Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we're driven to be the best at making innovative new products and recipes.
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