Business Analyst

The Role : Business Analyst

Location : Piscataway, NJ

Overview :

We are seeking a detail-oriented and proactive Business Analyst to join our team and play a pivotal role in enhancing our project delivery processes.

Key Responsibilities :

• Agile Process Management : Drive Agile methodologies to facilitate efficient project delivery, ensuring teams adhere to Agile principles.
• Requirements Translation : Translate both business and technical requirements into actionable user stories, serving as a bridge between stakeholders and development teams.
• User Story Creation : Develop clear and concise user stories that guide projects through the Software Development Life Cycle (SDLC), ensuring alignment with business objectives.
• Stakeholder Engagement : Schedule and facilitate collaborative stakeholder meetings to elicit, document, and validate comprehensive business requirements and project objectives.
• Change Management Oversight : Manage change management processes for platform enhancements affecting Marketing / LOB partners and sales teams.

This includes overseeing stakeholder socialization, creating user guides, training materials, and developing new processes to support impacted users.

• Communication : Utilize strong communication skills to foster effective understanding and alignment of client needs across all levels of the organization.
• Project Progress Reporting : Design and deliver presentations that communicate project progress, challenges, and solutions to stakeholders and team members.
• Collaboration with Development Teams : Work closely with development teams to ensure a smooth transition from requirements gathering to implementation, addressing any issues proactively.
• Documentation Management : Manage and maintain comprehensive project documentation and timelines, ensuring all materials are up to date and accessible.

Required Skills :

• Experience : Proven experience as a Business Analyst with a focus on writing user stories, project management, and change management.
• Salesforce CRM or Marketing Cloud : Experience with Salesforce CRM or Marketing Cloud is required. Familiarity with email marketing practices is a plus.
• Agile Methodologies : Strong understanding of Agile methodologies and experience working in Agile environments.
• Communication Skills : Exceptional verbal and written communication skills, with the ability to engage and influence stakeholders.
• Analytical Skills : Strong analytical and problem-solving skills, with the ability to think critically and strategically.
• Technical Proficiency : Familiarity with project management tools and software; proficiency in Microsoft Office Suite.

We can offer you :

• A highly competitive compensation and benefits package
• A multinational organization with 55 offices in 20 countries and the possibility to work abroad.
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long- / short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization
• A truly diverse, fun-loving, and global work culture

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer.

Our Diversity, Equity, and Inclusion (DEI) initiative Same Difference’ is committed to fostering an inclusive culture promoting equality, diversity and an environment that is respectful to all.

We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply.

We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.