Branch Manager Midwest Charlotte District

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About this role :

Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer Small and Business Banking division.

This is an interim nonexempt position until the trainee has received certification of program completion and been placed into a branch.

Successful completion of the Branch Manager Readiness program is a prerequisite to transition into a nonexempt Associate Branch Manager (ABM) or exempt Branch Manager (BM) role.

Employees who are not currently in an ABM or BM role at the time of hire will participate in the Branch Manager Readiness program.

Our Branch Managers are responsible for leading managing and developing a diverse team of direct and indirect reports creating a culture that fosters engagement and generates commitment and accountability to business outcomes.

Successful Branch Managers are able to lead a highly defined customer engagement process coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business while also driving accountability for operational excellence.

This involves executing policies and procedures in alignment with applicable regulations as well as audit and escalation procedures and managing the allocation of people and financial resources for the branch.

In this role you will :

Coach develop and build a high performing team to execute on business strategies achieve results and drive growth of the business;

This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially

• Resolve low to moderately complex issues regarding the customer and employee experience risk and growth of the team and the business to meet Branch Network business objectives
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
• Lead the branch while engaging stakeholders peers and internal partners in collaborating and building strong partnerships to deliver a customercentric experience
• Mentor and guide talent development of direct reports and assist in hiring talent
• This SAFE position has customer contact and job duties which may include the offering / negotiating of terms and / or taking an application for a dwelling secured transaction.

As such this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements including acceptable background investigation results.

Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications :

• 4 years of banking financial services or Branch Network experience or equivalent demonstrated through one or a combination of the following : work experience training military experience education
• 2 years of leadership experience

Desired Qualifications :

• Management experience including hiring coaching and developing direct reports
• Ability to build and inspire a team where adaptability collaboration and accountability to performance are critical to success
• Ability to analyze performance understand strengths and opportunities and execute a plan that empowers employees to achieve business objectives
• Exercise independent judgement and critical thinking skills to manage time prioritize and delegate tasks in a complex fastpaced environment
• Experience and knowledge in coaching across customer segments including affluent high net worth and small business
• Experience building and maintaining effective relationships with customers internal partners and within the community
• Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
• Ability to lead a team to influence educate and connect customers to technology and share the value of digital banking
• Knowledge and understanding of banking industry laws and regulations compliance controls risk management and loss prevention
• Ability to interact with integrity and professionalism with customers and employees
• Relevant military experience including working with military protocol and instructions enlisted evaluations officer / leadership reporting or military experience working in personnel benefits management processing military personnel orders or transitions wartime readiness operations human resources or military recruiting

Job Expectations :

• Ability to work a schedule that may include most Saturdays
• Ability to travel in assigned geography up to 50% of the time during the first 6 months depending on location
• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.

The Nationwide Mortgage Licensing System (NMLS) website ( ) provides the MU4R questions and registration required for employment in this position.

Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies.

The LO qualification requirements include meeting applicable financial responsibility character general financial fitness and criminal background standards.

A current credit report will be used to assess your financial responsibility and credit fitness however a credit score is not included as part of the evaluation.

Successful candidates must also meet ongoing regulatory requirements including additional screening if necessary

This position is not eligible for Visa sponsorship

Posting Locations :

• 635 Park Street Belmont NC
• 1018 Dallas Cherryville Hwy Dallas NC
• 2610 W Sugar Creek Rd Charlotte NC
• 10210 Couloak Drive Charlotte NC
• 2803 Freedom Drive Charlotte NC
• 403 Cox Road Gastonia NC
• 110 E. Franklin Blvd Gastonia NC
• 5641 Hovis Road Charlotte NC
• 101 S. Main Street Mt. Holly NC
• 750 S. New Hope Road Gastonia NC
• 231 S. Washington Street Shelby NC
• 4111 N. Tryon St. Charlotte NC
• 301 South Tryon Street Charlotte NC

Positions may not be available at all locations listed

Posting End Date : 22 Sep 2024

22 Sep 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo we believe in diversity equity and inclusion in the workplace; accordingly we welcome applications for employment from all qualified candidates regardless of race color gender national origin religion age sexual orientation gender identity gender expression genetic information individuals with disabilities pregnancy marital status status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliancedriven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions.

There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. ThirdParty recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Remote Work :