Senior Manager – Cobrand Product Data Analytics

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success.

Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day.

And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S.

including our premium, cobrand, cash back, and lending portfolios. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The US Consumer Data & Business Analytics team within Product Management & Lending, USCS is a key function that informs and drives product strategy and customer experience through data driven insights.

As a partner to the entire Co-Brand team, this is a great opportunity for the Senior Manager to gain exposure to portfolio management and strategic initiatives.

The role will work cross functionally across several groups including Product Management, Marketing, Finance and Analytics to inform business insights and drive strategies.

Responsibilities :

• Leverage complex data sources to extract meaningful insights used to deliver actionable recommendations for strategic decision making.
• Manage ad-hoc projects and partner closely with Product, Marketing, Finance, Analytics, etc. to identify opportunity areas and deliver analytical solutions.
• Communicate analytics-based insights to Product Management & Lending leadership team and cross-functional partners to shape Co-Brand portfolio strategy.
• Structure both internal and external data efficiently to analyze trends, develop segmentations and customer profiles.
• Develop strong relationship with internal partners to understand and help frame key business problems.

Critical Factors to Success :

• Experience in manipulating and extracting insights from large and complex datasets.
• Strong critical thinking abilities and analytical skills to provide insights in addressing and resolving business challenges and opportunities.
• Good understanding of card economics with proven success in driving business results via strategic analysis.
• Good quantitative skills with a solid understanding of probability and statistics
• Strong programming skills in SQL / Hive; experience with an analytical language (Python, R or the equivalent) is a plus.
• Sound knowledge of machine learning algorithms / statistics / data mining / regression and research methods preferred.
• Exceptional verbal, written, and interpersonal communication skills enjoys working as part of a larger team and fostering relationships.

Minimum Qualifications :

• Master’s degree is required and preferred in following areas : Statistics, Mathematics, Engineering, Data Science, Economics, or related quantitative fields.
• 3 plus years professional experience driving performance optimization through the application of advanced decision sciences.
• Hands-on expertise using statistical analysis and data manipulation software / tools (e.g. SQL)

Salary Range : $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
7 days ago