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Technical Support Representative III

VirtualVocations
Bakersfield, California, United States
Full-time

A company is looking for a Technical Support Representative IIIKey Responsibilities : Provide level one troubleshooting for the Silverlake deposit systemResearch and resolve financial institution issues with the softwareAnswer questions regarding the general application and escalate issues as neededRequired Qualifications : Minimum of 4 years' experience in a financial institution or technical support roleExperience with Silverlake, Jack Henry Software is preferredAbility to be self-motivated and work independentlyAble to use support tools to identify or recreate customer issuesAble to identify and resolve application and service issues

9 days ago
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