Job Description
Job Description
We are seeking a dynamic and experienced Business Process Analyst to join our Business Innovation & Transformation team within the CAO on a contract basis.
This role requires a self-starter with excellent communication skills and proven project management abilities. As a Business Process Analyst, you will collaborate across key departments, including People & Purpose, Payroll, and other Workday groups, driving operational efficiencies and strategic initiatives.
Key Responsibilities :
- Process Analysis & Improvement : Diagram and evaluate existing processes, identify new processes, and document current vs. future states.
- Stakeholder Engagement : Organize, lead, and facilitate meetings while coordinating with stakeholders and team members.
- Data Analysis & Reporting : Review and analyze survey data to identify trends, assist in developing and assigning customer and process improvement actions, and report findings to the executive team.
- Process Development : Develop process flows and procedures based on key indicators for future improvements, aligning enhancements with identified process gaps.
- Root Cause Analysis : Collect data to identify the root cause of problems and align them with process requirements.
- Project Management : Develop project plans, perform cost and benefit analysis, communicate risks, drive execution, escalate issues as needed, and report on progress.
- Testing & Documentation : Design a test plan and support / document test scripts.
- Point of Contact : Serve as the primary point of contact for the business outside of Payroll, People & Purpose, and Program Management teams.
- Tenant Management : Provide approvals for tenant management and offer systems expertise for troubleshooting and other Q& A sessions.
Skills & Experience :
- Experience : Minimum of 5 years as a Workday HCM Consultant, with a focus on Business Process Analysis, project management, and understanding U.S. payroll.
- Project Management : 3+ years of experience driving projects, with 30-40% of the role dedicated to project management activities.
- Workday Expertise : Proficiency in Workday Payroll, Payroll Accounting, and PECI Payroll.
- Business Requirements Gathering : Strong ability to capture and document complex system requirements.
- Strategic Thinking : Proven ability to align process improvements with strategic business goals.
- Communication : Excellent written and verbal communication skills, with experience presenting to executive teams.
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