Search jobs > Santa Clara, CA > Product support specialist
A company is looking for a Product Support Specialist - Tier II in the SaaS / EMR / Healthcare IT field.Key Responsibilities : Maintain advanced understanding of the Therapy industry and the Company's products / servicesDeliver timely and effective support, troubleshoot complex issues, and document interactionsAssist Tier 1 support, create / edit knowledge base, and resolve complex client inquiriesRequired Qualifications : Bachelor's degree or relevant experience5+ years of software application support in a SaaS environment3+ years of Raintree Software Support ExperienceHigh technical aptitude and medical / clinical experience preferredWorking knowledge of EMR / EHR medical software applications is a plus
Product Support Specialist - Tier II
Key Responsibilities:Maintain advanced understanding of the Therapy industry and the Company's products/servicesDeliver timely and effective support, troubleshoot complex issues, and document interactionsAssist Tier 1 support, create/edit knowledge base, and resolve complex client inquiriesRequired ...
Live Support, Clinical Research Operations Specialist II (REACT) (Fixed-Term: 12 months)
The Clinical Research Operations Specialist II will be responsible for providing study sites with live support and the overall site management of virtual and multisite operations. SCCR is seeking a Clinical Research Operations Specialist II to conduct and manage a large multi-site clinical trial. In...
Senior Product Support Specialist
A company is looking for a Senior Product Support Specialist to provide technical support and enhance customer satisfaction. ...
Senior It Support Specialist (m/f/d)
Description and Scope of Processing We use Google Analytics (with the anonymizer function) to analyse the traffic on our website.The operating company is Alphabet Inc.Google Analytics is a web analytics service.Web analytics is the collection, gathering, and analysis of data about the behavior of vi...
Network Support Specialist Tier 2 - Remote
A company is looking for a Network Support Specialist Tier 2 - Remote. ...
Salesforce Admin. / Tier II Technical Support Specialist
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. During the daily course of troubleshooting hardware and software issues, the Tier 2 Specia...
Product Sourcing Specialist II
Drive full awareness of alternative product and process changes, which will impact supply chain and manufacture. Coordinate with internal cross-functional teams and external agencies to ensure that products are compliant to all relevant standards and have all country certifications required for sale...
Product Manager II – Enterprise Capability Specialist
While in the commercialization team, we develop partner networks to support increased productivity, speed, and innovation. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility ...
Product Support Rep II
Provide support Client Customers and Franchisee via inbound and outbound phone calls, e-mail, and other written correspondence This support includes, but is not limited to, technical troubleshooting, general product use/operation, up-selling/cross-selling, new product registration, and sending repla...
Product Support Specialist - Central California & Southern Nevada Territory
Position Title: Product Support Specialist. This position is responsible for providing a proficient level of customer support and technical expertise to facilitate service advice, product support, and service training to internal and external customers. Reporting to: Regional Product Support Manager...