Product Support Specialist - Tier II

Key Responsibilities:Maintain advanced understanding of the Therapy industry and the Company's products/servicesDeliver timely and effective support, troubleshoot complex issues, and document interactionsAssist Tier 1 support, create/edit knowledge base, and resolve complex client inquiriesRequired ...

For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. During the daily course of troubleshooting hardware and software issues, the Tier 2 Specia...

A company is looking for a Product Support Specialist. Key Responsibilities:Act as a Subject Matter Expert for supported productsDiagnose and resolve system issuesReview top causes of customer issues and recommend changesRequired Qualifications:Experience with B2B eCommerce or ERP software productsS...

Provide support Client Customers and Franchisee via inbound and outbound phone calls, e-mail, and other written correspondence This support includes, but is not limited to, technical troubleshooting, general product use/operation, up-selling/cross-selling, new product registration, and sending repla...

Key Responsibilities:Provide technical support and guidance to clients on EMR platformsFocus on developing expertise in core domains and deliver exceptional customer serviceDocument cases, manage client needs, and contribute to product improvementRequired Qualifications:Bachelor's degree or relevant...

Drive full awareness of alternative product and process changes, which will impact supply chain and manufacture. Coordinate with internal cross-functional teams and external agencies to ensure that products are compliant to all relevant standards and have all country certifications required for sale...

This includes working with NPD (New Product Development), Applications and OE (Operations Engineering) on new and existing product developments, developing troubleshooting methods and leading product and process improvements. Builds manufacturing process for new products and preventative maintenance...

The Clinical Research Operations Specialist II will be responsible for providing study sites with live support and the overall site management of virtual and multisite operations. SCCR is seeking a Clinical Research Operations Specialist II to conduct and manage a large multi-site clinical trial. In...

Clearly define and prioritize project goals, ensuring alignment with the overall product vision and team's objectives. Foster a collaborative and productive team environment, facilitating effective communication, resolving conflicts, and encouraging knowledge sharing. As an equal opportunity employe...

Position Title: Product Support Specialist. This position is responsible for providing a proficient level of customer support and technical expertise to facilitate service advice, product support, and service training to internal and external customers. Reporting to: Regional Product Support Manager...