A company is looking for a Director of Call Center Operations.Key ResponsibilitiesOversee and coach customer support teams, ensuring high performance and accountabilityImplement systems and processes for automation, efficiency, and compliance with regulationsCollaborate with cross-functional teams on client launches and handle escalated customer issuesRequired Qualifications5-7 years of progressive leadership experience in a call center environment, preferably in healthcare or startupsProven ability to automate functions and manage support operationsDeep understanding of TCPA laws and regulations applicable to call centersExperience with knowledge bases, IVRs, and Chatbots focused on self-serviceDemonstrated success in scaling teams and building structures to support growth
Director of Compliance Operations
A company is looking for a Director of Compliance - Part C Operations. ...
Director of Operations
Our client, a leading company in the food manufacturing sector, is seeking a dynamic and experienced Director of Operations. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. The individual in this r...
Senior Director of Business Operations
Director of Business Operations to support the CEO and executive leadership team. ...
Director of Sales and Technical Operations
We are seeking a Director of Sales and Technical Operations to oversee these critical aspects of our operations. Works closely with HR and Admin Operations to align strategies and ensure seamless execution of business plans. Stays abreast of market trends to identify opportunities for growth and imp...
Director of Commercial Operations
A company is looking for a Director, Commercial Operations (SaaS Platform). ...
Regional Director of Operations
As a Regional Director of Operations, you will oversee and enhance the operations of multiple properties within your region. Regional Director of Operations. If you embody our core values of Professionalism, Commitment, Integrity, and Compassion, and you’re passionate about making a difference in th...
Director of Operations
The Director of Operations will lead a group of departments: Supply Chain, Material Control, Sci Ops, Facilities, Project Management, Continuous Improvement, Quality & HSE along with all Assembly and Manufacturing personnel. Support leadership team both local and corporate with all transfer of r...
Regional Director of Operations
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Guide day-to-day operations across multiple districts, ensuring execution of business strategies and...
Medical Director, Operations (Lead)
The Medical Director, Operations (Lead) provides clinical leadership within the BSC/BSC Promise Health Plan (BSCPHP) Medical Management department for all clinical review activities, which includes management of the physician processes in support of utilization management and transactional functions...
Regional Director Of Operations
Regional Director of Operations. Minimum of 3-5 years of experience as a General Manager/Area Manager or RDO in overseeing major premium branded hotels (Hilton, Marriott preferred). The RDO will provide leadership to their assigned portfolio of Hotels. Proactively lead and support properties to deli...