Client Service Representative

Client Service Representative

Job Locations US-IL-North Chicago

Category / Function

Retail Banking Center

Position Type

Regular Full-Time

Requisition ID

2024-15305

Workplace Type

On Site

Overview

Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve.

As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

Our team members a re our greatest asset, and we continually invest in their growth and development. We offer a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.

We are currently hiring for a Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives.

Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals.

A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues.

This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes;

balancing the vault, disbursing cash to other designated team members and ordering / shipping currency as needed. This position may also have the responsibility of opening new accounts.

This position is located in a bilingual area and Spanish is often used within the banking center and would be preferred.

Our ideal candidate will possess the following skills :

High school diploma or GED required

• 2-3 years of cash handling experience
• Excellent customer service skills
• Excellent balancing record
• Good organizational skills and attention to detail
• Ability to lift heavy boxes of coin

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank. Join our team!

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If you're qualified for a position but need additional help with the application because of a disability, please email HRservices@oldnational.

com (This email will respond to accommodation requests only.)