Head of P2P

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HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets.

We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.

And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to move fast, dream big and make the difference’ every day.

In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our global approach, local touch’ mentality.

We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION :

Lead the transformation of Global Supplier Finance Service department (P2P) from a people, data, process and system perspective, enabling a motivated and talented team of professionals to deliver a frictionless operating model and support business growth in a financial risk-controlled environment.

Support HBX strategy by streamlining and digitalizing existing P2P processes as well as defining new financial processes for fintech & business development initiatives, by partnering up with commercial & finance teams to balance company cash & risk policies with enhanced supplier experience.

Responsibilities :

• Accountable for suppliers finance services delivery for both retained and outsourced team.
• Lead the definition of new TOM as part of the finance Transformation Program and oversee the implementation.
• Improve & strengthen business partnering framework with sourcing, fintech, business development, HBX senior management & strategic suppliers.
• Improve departmental structure. Develop and retain talent. Manage cultural differences. Lead the change in mindset and ways of working towards a customer centric and data driven global supplier finance service department.
• Reinforce Debtor Balances & Risk policy, prevent & mitigate financial risks and minimize P&L impact.
• Provide operational sign-off for new initiatives and ensure timely and frictionless implementation.
• Tactically manage relationship with BPO provider, ensuring alignment with transformation roadmap and meeting cost targets.
• Ensure effective performance data and service level framework is in place, both internally and externally.
• Provide regular updates to senior stakeholders.
• Oversee Internal and External audit process within the area.

Skills :

• Ability to build relationships within the organization at all levels as well as externally with HBX business partners.
• Excellent interpersonal skills with high quality written and verbal communication skills.
• Strong leadership, planning, organization, and team-building skills.
• Strong analytical and decision-making skills.
• Strong process definition & reengineering skills.
• Proven ability to lead teams through transformation.
• Ability to connect with geographically diverse populations and partners.

Experience :

• Proven track record (5-10 years) of managing global transformation programs / projects in finance services and / or business processes area.
• 5+ years experience of managing a global finance function and / or large teams across multiple geographies.
• Extensive experience (5-10 years) in shared service implementation & transformation (onshore / offshore, in-house / outsource) and ERP systems.
• Fluent in English, Spanish highly recommended.
• Flexibility to travel worldwide.
• Travel industry experience desirable.
• Project Management certification or similar.

Qualifications :

• Finance and / or business management qualified to the appropriate advanced level (depending on country) or equivalent degree.
• Business Economics degree or similar highly recommended.
• Good understanding of business models, financial risk & cashflow management.
• Good understanding of PMO & LSS principles recommended.
• Appreciation of accounting principles and Tax, Legal, Statutory requirements for key trading countries.

You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider.

We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work :

• Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

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