Account Coordinator

Job Description

Job Description

Salary :

We’re looking for new stars to join our self-motivated, super valuable and almost magically talented team. Starmark is proud to follow Agile methodology agency-wide, so if you’re passionate, curious and love BIG Ideas, we’d love to hear from you.

Account Coordinator

Efficiently and effectively support the Account Team

As an Agile Team We Value :

• Quick Daily Check-ins : facilitate collaboration, increase transparency, reduce noise, avoid waste
• Solid Planning : Participate in project roadmaps, plan new stories with clients, plan your work in 2-week sprints
• People Who Deliver : excellent work for our clients while working collaboratively
• Being Able to Respond to Change : Plan for change, remain flexible, collaborate with team and client for success

Role Responsibilities :

• Collaborates with agency subject matter experts
• Assist Account Team to deliver quality, on-time deliverables to the Client.
• Conducts competitive analysis
• Serves as a brand ambassador to help ensure work reflects the brand
• Assist in managing the internal agency process, daily tasks supporting the Account Team
• Assist in organizing and maintaining all necessary records for assigned accounts, including initiating all paperwork for all jobs, maintaining historical files and supporting Account Director in updating the Account Plan
• Remains knowledgeable of the status of assigned projects and helps to ensure work is completed accurately and on time.
• Attends meetings as necessary to understand internal process and strategic discussions
• Participates as required with new business research

Expectations :

• Ability to work directly with client and team to build relationships
• Balanced analytical and creative mindset
• Strong written and verbal communication skills
• Presentation skills
• Exceptional organizational skills
• Ability to manage multiple projects in an Agile, deadline-driven environment
• Assisting in client day-to-day communication
• Understanding internal process and procedures
• Ability to communicate daily with the Account department
• Passion for learning the latest technologies and techniques
• Ability to thrive in a fast-paced, self-starter environment, juggling multiple tasks at once
• Ability to work well with others and resolve conflict when necessary
• Ability to learn clients business
• Knowledge of traditional and digital technologies

Requirements :

• Bachelor's degree in Communications, Advertising or Marketing or similar profession in Account Management
• 1-2 years experience in related advertising background
• Previous internship experience within account service, a plus
• Experience working directly with clients and / or in a client services role
• Advanced computer skills
• Attention to detail and ability to multi-task
• Ability to work in a fast paced environment
• Ability to be proactive and work well with others
• Ability to communicate effectively with clients and team members

Benefits :

• Remote candidates within the US - travel required
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• 401(k)
29 days ago