Customer Success Manager: salario promedio en Cambridge, MA in 2024
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Customer Success Manager II, Strategic
You will report to a Manager of Customer Success - Strategic Accounts and may work remotely. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track reco...
Customer Success Manager II
As a member of Forrester's customer success organization, the Customer Success Manager delivers engagement value to Forrester's clients by orchestrating the customer journey through proactive engagement strategies and guiding said clients to their desired outcomes while driving great value in their ...
Group Customer Success Manager
Maintain a comprehensive understanding of shifting business challenges faced by customers and common objectives and appropriately map those to the value proposition of their purchased athenahealth functionality to address their needsEnsure ongoing adoption of a customer’s existing athenahealth produ...
Strategic Accounts Customer Success Manager
Create prescriptive and customized customer success plans based on customers goals & challenges, holding customers accountable to driving action, and reporting impact to all levels within the customers organization. As a Strategic Customer Success Manager (CSM) you are a strategic thought leader in ...
Enterprise Customer Success Manager
The Customer Success Manager (CSM) serve as the holistic relationship manager and advocate for their assigned customers throughout their Paytronix lifecycle. They will bring awareness to their customers about areas of the platform that are underutilized and drive adoption of features and tools to st...
Customer Success Manager
As a Customer Success Manager at Memfault, you will be responsible for the ongoing relationships with our customers to ensure we retain and grow their use of our platform and the corresponding recurring revenue. Multiple years working in Customer Success or a similar role. You will focus on revenue ...
Customer Success Manager (Portuguese/Spanish speaking)
The Enterprise Customer Success Manager (ECSM) will play a key role in driving customer success, retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. Customer Operations, Customer Success, Sales, Sales Engineering, e...
Client Operations Manager (Customer Success)
This role is multidisciplinary and will require skills in project management, product & design, formal quality assurance, and what is traditionally called customer success. Familiarity with CRM software and other customer success tools is a plus. Customer engagement and project management. Manage a ...
Enterprise Customer Success Manager
Our customers love our product & we are having a blast growing a customer-focused culture to ensure they keep growing with us! Ideally, we are looking for someone who prides themselves on their customer-centricity, is comfortable with JavaScript (or at least, best practices for API testing), has...
Sr. Customer Success Manager
In this position, you will manage a large IT Supplier customer base of sales operations, sales leadership, and revenue operations persona clients, as well as work alongside a growing team of Customer Success Managers who also partner with existing clients to proactively drive value and follow a robu...
Manager, Customer Success (MidMarket)
You will work closely with the other Managers and the Director of Customer Success to help build a team of highly successful Customer Success professionals who are able to execute exceptional customer service to our rapidly growing customer base worldwide. As part of our customer success-focused, re...
Customer Success Manager
As a Customer Success Manager, you have a strong background in advising and guiding clients in using cloud-based technology platforms. Work with customers to ensure adoption, retention, expansion, advocacy and overall success. Establish strong trusted advisor relationships with key customer stakehol...
Customer Success Manager
Develop Account Plans that proactively guide our client’s journey and ensure mutual success for both our client and Current HealthDeliver on key metrics including product utilization and optimization, customer retention, customer advocacy, and customer satisfaction. As the Customer Success Manager ,...
Customer Success Manager
As Customer Success Manager, you will operate as a bridge between sales, operations, commercial functions and our client and site partners. Develop and maintain customer success strategies and best practices, as well as customer support content. This role is highly visible, with an emphasis on custo...
Customer Success Manager, Enterprise
The role:We are looking for an Enterprise Customer Success Manager to work with our customers who have adopted Proton’s AI-powered CRM. Collaboration : You seek to understand stakeholder goals and build bridges between customer asks and others' prioritiesB2B experience: You have worked with business...
Customer Success Manager
As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. Customer Success Manager (CSM). You will play a crucial r...
Customer Success Manager II
As a member of Forrester’s customer success organization, the Customer Success Manager delivers engagement value to Forrester’s clients by orchestrating the customer journey through proactive engagement strategies and guiding said clients to their desired outcomes while driving great value in their ...
Customer Success Manager
As a Customer Success Manager, you have a strong background in advising and guiding clients in using cloud-based technology platforms. Work with customers to ensure adoption, retention, expansion, advocacy and overall success. Establish strong trusted advisor relationships with key customer stakehol...
Manager, Customer Success - Public Sector
This key role within our Customer Success organization will be responsible for leading a team of Customer Success Managers in the care, retention and growth of our Public Sector customers. The Manager, Customer Success will work with a large volume of customers in both proactive and reactive manners...
Senior Customer Success Manager
This is a key position within the Technical Services team and the successful candidate will be expected to work collaboratively with Sales, Solution Consulting, Professional Services, Customer Support and Product teams to drive positive customer outcomes, operational success and upsell opportunities...
Customer Success and Renewals Operations Manager
Strategic Execution: Take charge of customer success strategies execution, ensuring alignment with company goals and customer needs. Process Optimization: Continuously refine and enhance customer success and renewal operations, focusing on improving efficiency, scalability, and overall customer expe...
Manager of Customer Success
Leads formal group within Customer Success as a first level manager. The Customer Success group is the relationship management partner for our clients during the course of their partnership with CMT. As a member of Customer Success in the Sales organization, you will partner closely with Sales Execu...
Expression of Interest - Customer Success Manager
About Marlee (Fingerprint For Success) Backed by 20+ years of research, Marlee’s revolutionary predictive analytics have achieved over 90% reliability in forecasting personal and team motivations, behaviours, and performance. ...
Customer Success Manager, Named
Lead strategic, cross-functional initiatives such as customer journey mapping, voice-of-customer, and product feedback sessions to drive a magnificent customer experience and foster a company-wide culture of Customer Success. To keep up with our rapidly expanding growth, we are building a team of se...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...