The Senior Customer Success Manager (CSM) is the key partner helping our customers achieve their strategic objectives and maximize value from their investment with SimCorp. Build rapport and work collaboratively with other departments to improve internal relationships at SimCorp and to build strong ...
Interacting with my coworkers and solving complex problems for customers. ...
The Strategic Customer Success Manager (CSM) is responsible for proactive engagement with an assigned book of customers as defined by Customer Success leadership. We are seeking a Strategic Customer Success Manager to join our team. To accomplish this, you will be responsible for driving customer sa...
Our Customer Success Managers (‘CSMs’) play a crucial role in building long-term, transformational customer relationships by partnering with customers across our Enterprise, Strategic, Mid-Market, and Growth customer segments. Customer focus: Everything you do will be underpinned by delivering an ex...
Our Customer Success Managers represent the voice of the customer at 6sense and work closely with internal teams to create a company-wide culture of Customer Success. Customer Success Manager at 6sense, you’ll be an instrumental player to our growth as we build upon the. We’re looking for process-or...
Our Customer Success Managers (‘CSMs’) play a crucial role in building long-term, transformational customer relationships by partnering with customers across our Enterprise, Strategic, Mid-Market, and Growth customer segments. Customer focus: Everything you do will be underpinned by delivering an ex...
Develop Account Plans that proactively guide our client’s journey and ensure mutual success for both our client and Current HealthDeliver on key metrics including product utilization and optimization, customer retention, customer advocacy, and customer satisfaction. As the Customer Success Manager ,...
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and committing to providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Experience running a discipline...
Our Customer Success team is on a mission to help customers grow by delivering best-in-class services and support with the overarching goal of helping customers achieve their business goals. Responsibilities: A Customer Success Manager (CSM) will ascertain customer goals and collaborate on customize...
The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities. The CSM reports to the Manager of Customer ...
This is a key position within the Technical Services team and the successful candidate will be expected to work collaboratively with Sales, Solution Consulting, Professional Services, Customer Support and Product teams to drive positive customer outcomes, operational success and upsell opportunities...
Create prescriptive and customized customer success plans based on customers goals & challenges, holding customers accountable to driving action, and reporting impact to all levels within the customers organization. As a Strategic Customer Success Manager (CSM) you are a strategic thought leader in ...
As a member of Forrester’s customer success organization, the Customer Success Manager delivers engagement value to Forrester’s clients by orchestrating the customer journey through proactive engagement strategies and guiding said clients to their desired outcomes while driving great value in their ...
Create and manage account plans with customers which cover the entire customer journey. Serve as customer advocate while capturing customer's feedback and reporting requests to Product Management and Engineering. Customer Success / Consulting / Technical Account Management / Project Management exper...
About Marlee (Fingerprint For Success). ...
As a Customer Success Manager, you have a strong background in advising and guiding clients in using cloud-based technology platforms. Work with customers to ensure adoption, retention, expansion, advocacy and overall success. Establish strong trusted advisor relationships with key customer stakehol...
Within the Customer Success department, the Customer Success Manager will report directly to the Director, Customer Success. Black Kite is seeking a dynamic Customer Success professional responsible for managing accounts by allocating appropriate time to high-priority goals, requirements, and expans...
Job Title: Customer Success Manager. Build innovative tailored technical solutions for customers aimed at protecting data centers and cloud networks from advanced threats. Act as main point of contact and technical resource for customer. Aggregate support issues and resolve with Akamai technical tea...
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Quality products and services. This is a great opportunity for someone who is passionate about working with customers, developing relationships, and working cross-functionally to improve the overa...
Own key success metrics such as NPS, CSAT, andSuccess Plan objectives on customer health through timely status updates andcustomer reviews. Collaborate with internal stakeholders such as sales, delivery engineers, and Product to analyze customer feedback and guide customer success. Deliver an elite ...
Lead, manage, and expand long-term customer relationships; focus on understanding the client’s KPIs to ultimately drive positive business outcomes . Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cuttin...
Act as a liaison between the customer and our product development team, including presenting the Jedox value roadmap and how the roadmap will benefit the customer. Significant experience of creating and facilitating customer meetings, using exceptional listening skills which allow you to rapidly ide...
As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. Customer Success Manager (CSM). You will play a crucial r...
Successful Customer Success Managers are laser-focused on achieving outcomes and are passionate about helping clients define and achieve their own success. As a Customer Success Manager, you will be at the forefront of driving the ongoing success of our valued clients. You will quarterback the strat...
You are always asking yourself “How can we keep optimizing our user funnel?” “Where can new app placements drive success?,” and “Which technical enhancements will help my clients hit their next revenue milestone?” With a specialized skill set for both traditional and technical account management, th...