Documents communications and employs help tickets. Holds accountability for all help cases created until case is closed or there has been a. Determines proper routing of help ticket cases. Imposes escalations of help cases when necessary. ...
As a Help Desk Administrator within PNC’s Technology organization, you will be based in Pittsburgh, PA. PNC’s Help Desk is open 24 hours a day, 7 days a week – including holidays. Help Desk – Knowledge of and the ability to appropriately and efficiently resolve computer related issues received from ...
Promptly answer help desk phone. Promptly respond to help desk emails. ...
Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
The ideal candidate will have a nurturing personality and the desire to help in the mentoring of their fellow technicians and engineers. ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Promptly answer help desk phone. Promptly respond to help desk emails. ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Desktop Technician will provide day to day local\remote desktop support, receive inbound. Job Role – Desktop Support Technician. ...
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. Pitt IT Cust...
The Field Support Technician will join a Depot Support Team that is fully committed to delivering the highest level of support for all POS Store Systems. As a Field Support Technician, it will be your duty to coordinate all aspects of daily operations including the repairing, testing, configuring, r...
The IT Support Desk Specialist is a hands-on role responsible for supporting the Banks day to day IT related requests. TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual ori...
We are seeking a Technical Customer Support Specialist to join our team at our Pittsburgh, PA office located in the Strip District. Here in Proofpoint's Customer Support team, we take pride in delighting & empowering our customers by providing superior customer service and believe a friendly & helpf...
IT HelpDesk,Service Desk,ITIL,desktop support,TechnicalSupport. TheService Analyst job forms part of the Service Management trackwithin the IT function. The IT Service Analyst I (ISAI) located inCranberry Township PA provides support to end users and IT systemson a variety of issues. Global IT Servi...
The PC Communications Engineer is a tier two support position working with the Service Desk and other teams within the Department of Information Technology to resolve user IT issues. This position regularly interfaces with all supported departments within Allegheny County. This position reports to t...
Prior experience in Customer Service industry will be an added advantage. ...
Technical Operations Manager and work alongside the Technical Support Specialist Tier II. Technical Support Specialist Tier I. Technical Support Specialists manage their workload through the IT Service Management software application including ownership of incidents, service requests, problems and c...
Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. Join a company that is passionately committed to the pur...
External Job Title Training Specialist P&C. Job Description oration has an opening for a Training Specialist. The program(s) will include classroom material but will be highly focused on hands-on activities in a lab that simulates a substation control house and include a strong focus on safety in ...
Work closely with Technical Support Specialists II and service and support teams. Respond to customer inquiries and assist Technical Support Specialist I in troubleshooting and resolving problems. ...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
The IT Support and Systems Specialist is responsible for supporting SaaS systems like Slate, CMS platforms, and providing technical support for server, desktop, and network environments. Flexibility, excellence, and passion are vital qualities within the Dietrich College. Ability to work with sensit...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Technical Support Specialist (Protection & Control). Are you passionate about substation protection and control systems? Join our team as a Technical Support Specialist and play a crucial role in developing and delivering innovative training programs. Technical Support Specialist, Protection &am...