Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents w...
A large government client is looking to add 1 experienced help desk analysts to their team. These individuals should be well versed in both over-the-phone and deskside support. A+, Network+, or Desktop Dell Certified. Elevated, tier 2 service desk experience. ...
Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents w...
Responsible for escalating problems and incidents to designated level and level help desk support entities. This is an elevated Tier Service Desk role that is % phone support for internal and external customers. Remote troubleshooting of desktop issues. Responsible for the execution of Service Desk ...
The IT Support Specialist will manage and maintain our IT infrastructure, ensuring seamless operation and providing responsive support across various IT systems. The Mary Campbell Center located in Wilmington, DE is seeking an onsite We are seeking an IT Support Specialist to join our team at Mary C...
Provide technical support to users for computer-related technical problems. In this role, you will be responsible for providing technical support to users. Overall success of the Technical Support team is founded on the collective efforts of all members to work together to create seamless solutions,...
Job Family FV - Field Service Location US-DE-New Castle Overview Waters (TA Division), the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Technical Support Specialist to support our Thermal Analysis products across our Global market. Technical...
Minimum 2 years of relevant experience in a Desktop Support/IT Helpdesk role. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Provide swift and professional deskside ...
In this role, the IT Support Technician will be responsible for providing leveraged operational support for all aspects of IT infrastructure and to the businesses and functions, including support for business computers, high-end computing workstations, servers, telecommunications, etc. Familiar with...
Provides customer service through central service desk/help desk function to resolve or ensure resolution of problem diagnosis/assessment and repairs. Casual/Seasonal) IT Service Desk support roles are available, neither to exceed 29. Duties include providing Tier 1 support via phone/remote to DSCYF...
Minimum 5 years of relevant experience in a Desktop Support/IT Helpdesk role. Provide swift and professional deskside IT support. Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions. Collaborate with other support groups a...
Starting with Hardware Support for Dell OptiPlex and Latitude workstations, including configuring, shipping, and collecting them from remote workers. Desktop deployment experience with configuration/imaging. ...
The Color & Technical Support Specialist is responsible for providing expertise and assistance related to color matching and technical support for Axalta products. Excellent communication and interpersonal skills, with the ability to effectively convey technical and color information to both technic...
Key Responsibilities:*Provide Advanced Technical Support:oOffer expert-level support for application issues, diagnosing and resolving problems in a timely and efficient manner. Position Overview:We are seeking a highly skilled and experienced Senior Application Support Specialist to join our team. T...
We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with "just good enough". If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have availa...
Knowledge of support for Microsoft Office Suite - Office online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to s...
Interacts with office personnel on support related issues. ...
Prior Field/Technical and/or Manufacturing experience supporting TA Instruments’ Instrumentation, as additional product knowledge is a plus. Provide Support (diagnosis and troubleshooting) directly to Customers and Field Service Representatives via phone and/or email when problems have raised to a h...
Our Service Desk employs a flexible support model which allows our associates to contact us via multiple channels including phone, self-service portal, email and walk-up service support. The primary role of the IT Service Desk Analyst is to ensure prompt service delivery to end users through the mon...
Collaborates with multiple departments across the College to support student enrollment and persistence. Nature and Scope An incumbent typically reports to a student affairs manager and works in the collegewide student support center. The incumbent is responsible for ensuring students are provided w...