Utilize and maintain the helpdesk tracking software for all issue reported to the helpdesk, regardless of reporting mechanism. Help Desk Analysts manage daily support incidents and support hardware, software and telephone problems. A Tier 1 task is usually one that could be completed or solved by a ...
Currently, ManTech is seeking a motivated, career and customer-oriented Journeyman Tier 1 Help Desk Support Services Specialist to join our team in the Herndon, VA. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. Minimum Qualifications: A bachelor'...
Currently, ManTech is seeking a motivated, career and customer-oriented Help Desk Support Specialist to join our team in the DMV area. Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environ...
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Prov...
Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. ...
Help Desk Manager - Washington, D. We are currently seeking a Help Desk Manager to work at our contractor site in the Washington, D. Operate an analytic and technical Help Desk to support users with research analysis as well as answers to technical questions. Manage the Help Desk team and evaluate p...
Provides 365 days, 4 days a week, 10 hour a day shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 and 2 support. Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for...
The Help Desk Support III is responsible for serving as an advanced point of contact for customers seeking technical assistance, both over the phone and via email. The Help Desk Support III also assumes responsibility for accurately recording events and problem resolution in logs, updating customer ...
Hospitality OPERA Cloud Help Desk Associate. The position available is for Help Desk Associates who will essentially own Tier 1 Technical Support. ...
Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
System Administrator - MFA Help DeskJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *. CACI is seeking a System Administrator to be part of the Mul...
The ideal candidate will have experience in phone migrations, desktop imaging, and Active Directory management. ...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. ...
Hospitality OPERA Cloud Help Desk Associate. The position available is for Help Desk Associates who will essentially own Tier 1 Technical Support. ...
Help Desk Support SpecialistJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *. CACI is seeking a Help Desk Support Specialist to provide technical ...
Help with troubleshooting hardware and software. ...
Help Desk support as defined by first response/Tier 1 support. No demonstrated Help Desk experience required. Provides phone and in-person support to users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. ...
Do you have Help Desk & Desktop Support Experience? State of the art, locally owned manufacturing and production corporation is looking to add an Senior Help Desk Tech to their Baltimore IT Department. Senior Help Desk Tech Responsibilities:. Senior Help Desk Tech Requirements:. Bachelor’s degree in...
Help Desk support as defined by first response/Tier 1 support. Create Help Desk tickets in the designated ticket tracking system, provide an initial acknowledgment to the end user validating receipt of the ticket. Update and maintain the Help Desk Handbook to stay consistent with current processes a...
Mobile Device Helpdesk Engineer / Telecom Support Specialists. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development – Annual performance managemen...
US Naval Academy Information Technology Services to provide excellent customer-oriented assistance and Repair Shop support.This position is responsible for the receipt, dispersal, storage and disposal of IT equipment as well as repair of hardware, software and configuration.The US Naval Academy Info...
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. ...
Hospitality OPERA Cloud Help Desk Associate (Local to Columbia, MD only) . Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Help Desk Associate. That’s why we need people with a diverse set of backgrounds, beliefs, and abilities to help us cre...
Supervises help desk operations at the shift or small help desk level. As a Help Desk Supervisor you will help ensure today is safe and tomorrow is smarter. Eagle Alliance is looking for Help Desk Supervisor in Annapolis Junction, MD. Transform technology into opportunity as a Help Desk Supervisor w...
Working in a helpdesk environment, using technical skills to resolve end user issues on a. ...