G&D is looking to add a Tier 1 Help Desk Support team member. The Help Desk Support team member works with G&D staff across the organization. The Help Desk provides technical support by answering questions, troubleshooting issues, and keeping our end users running. IT related experience such as IT h...
The Help Desk Agent needs to be able to multi-task, prioritize, and provide solutions on tickets that are escalated to their queue or by warm transfer. Owns and develops documentation for Level 1/Level 2 help desk staff. At least 2 years of previous help desk support experience. We’d love for you to...
General experience is progressively responsible experience that provides evidence the applicant has a good understanding of the methods and administrative theory for accomplishing the work of an organization; the ability to analyze problems and assess the practical implications of alternate solution...
Security and Compliance: Assist in maintaining the security of IT systems by enforcing security protocols, monitoring for suspicious activity, and ensuring compliance with organizational policies. We are committed to providing our employees with personal and professional growth opportunities while f...
We are hiring a Technical Product Support (TPS) Specialist for our Metalworking & Tools product support team. Technical Product Support Specialists. Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a s...
Knowledge of support for Microsoft Office Suite - Office online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to s...
Support restaurant managers and franchise home IT staff to keep the restaurants running as efficiently as possible. Use a ticketing system to log and monitor tickets;. Monitor problem management software and support systems for current outages and pending solutions;. Work with end –users and solutio...
We are hiring a Technical Product Support (TPS) Specialist for our Electrical product support team. Technical Product Support Specialists. Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a solution and to d...
Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer. Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis. ...
We are hiring a Technical Product Support (TPS) Specialist for our Electrical product support team. Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a solution and to document the conversation, including nav...
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and Mai...
We are hiring a Technical Product Support (TPS) Specialist for our Industrial Motors & Power Transmissions product support team. Technical Product Support Specialists. Provide excellent technical product support by telephone while using multiple computer programs and applications at the same tim...
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Job Title: IT Support Specialist. The IT Support Specialist will be working in a...
Ability to fix issues and support all flavors of client operating systems including windows and Mac Ability to support iOS and other handheld devices. Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. REQUIREMENTS : Strong hands on experience needed...
CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Experience with multi-media...
We are hiring a Technical Product Support (TPS) Specialist for our Industrial Pumps and Plumbing support team. Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a solution and to document the conversation, in...
As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. Break-fix support for Laptop, desktop, tablets and associated hardware peripherals. Provide IT support for on-site or off-site events and mee...
We are hiring a Technical Product Support (TPS) Specialist for our Industrial Motors & Power Transmissions product support team. Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a solution and to document th...