Help Desk: salario promedio en Rock Island, IL in 2024
Descubre cuál es el salario promedio como Help Desk en Rock Island, IL
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Help Desk Representative
Escalates complex, recurring, or high priority problems to the Senior Help Desk Representatives, Help Desk Supervisor or other appropriate support groups for resolution. Assist in the enhancement of Help Desk procedures, processes, and workflow in the Help Desk software application. What’s your supe...
Junior Help Desk \ Service desk technician
Service desk technician/ Helpdesk This person will manage the performance of services to users and ensure that service levels are achieved & ensure that customer expectations are met or exceeded. Technical Knowledge Tech savvy with High technical skills Good understanding of computer system...
Help Desk Technician
Responsible for developing a Help Desk problem solving knowledgebase for all Help Desk personnel to utilize when responding to calls and for faculty and Staff useg. Responsible for ensuring that all Help Desk communications are captured and tracked in the call desk tracking tool during assigned hour...
Help Desk Representative
Escalates complex, recurring, or high priority problems to the Senior Help Desk Representatives, Help Desk Supervisor or other appropriate support groups for resolution. Assist in the enhancement of Help Desk procedures, processes, and workflow in the Help Desk software application. What’s your supe...
Senior Help Desk Technician
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Prov...
Sr Help Desk Agent Managed Services - US REMOTE
The Sr Help Desk Agent provides the highest level of customer service to uses who call the external Help Desk. The Sr Help Desk Agent deals with calls of a varied and possibly complex nature requiring a wide range of technical knowledge and interpersonal skills to assist in diagnosing and/or resolvi...
NOC Help Desk Agent; 2nd Shift, US REMOTE
The NOC Help Desk Agent works under direct supervision of the NOC Manager and/or NOC Team Lead and follows a variety of established procedures along with verbal and written instructions. As the first point of contact, the NOC Help Desk Agent, assists users who call or email our Network Operations Ce...
IT Field Support Technician_Moline
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Candidates must possess the ability to perform basic and moderately ...
Level 2 Service Desk Technician - Canton Office
Work with to provide mentoring and escalated support to Service Desk Technicians . Our service technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests. Our Network/Server Service Technicians...
Service Desk Technician - Level 1 Canton Area
Our Service Desk Technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests. Our Service Desk Technicians assist our clients with day-to-day issues which means: . Ability to change tasks rapidl...
Electronic Classroom Technical Support Specialist
CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Experience with multi-media...
Computer Desktop Support Technician
The Computer Desktop Support Technician will perform activities related to installing new laptops, desktop computers, and printers. Computer Desktop Support Technician. The Technician will provide technical knowledge and expertise of Windows operating systems, and software installations while provid...
Junior IT Support Specialist
GoHealth is seeking a Junior IT Support Specialist to join our team! As a Junior IT Support Specialist, you will play a crucial role in maintaining hardware and software systems, providing technical assistance to end users and ensuring smooth operations. Dexterity with the ability to lift at least 2...
Technical Support Specialist - Precision Farming
Adopt the practice of delivering a positive customer / dealer experience by closely working with technical support teams, field sales managers and regional service managers on urgent issue. Build solutions and troubleshoot technical concerns on products and systems using electronic test equipment an...
IT Support Technician
Support restaurant managers and franchise home IT staff to keep the restaurants running as efficiently as possible. Use a ticketing system to log and monitor tickets;. Monitor problem management software and support systems for current outages and pending solutions;. Work with end –users and solutio...
Quality Assurance Analyst, Service Desk
Listens to live and recorded calls through our ACD system to identify gaps in customer service, put together and implement solutions that use a combination of training, coaching, and on-going customer service development. Performs on-going review and upkeep of the help desk call scripts, QA form, an...