We are actively seeking a Service/Help Desk Technician based in O'Fallon, IL. The Service/Help Desk Technicians troubleshoot and track network problems to resolution for both the DTCN and IAN, to include coordinating with Defense Information Systems Agency (DISA), ATS CLS, CORs, other external netwo...
At ManTech International Corporation, you will help protect our national security while working on innovative projects that offer opportunities for advancement. Provide Remote Resolution for Server and workstation issues using SCCM, Remote Desktop and other required Enterprise Tools. ...
The Help Desk Support Specialist works remotely providing technical support and assistance related to computer systems, hardware, and software in a high volume, fast tempo call center environment. ...
Coordinates and manages the Incident Management process activities across Help Desk. Act as a liaison between Help Desk, Command Center, and Major Incident Management areas. Analyzes incoming Help Desk Incidents to identify service restoration actions to be taken for customers. Coordinate and drive ...
Job Purpose/Primary Objective: Coordinates and manages the Incident Management process activities across Help Desk. Act as a liaison between Help Desk, Command Center, and Major Incident Management areas. Analyzes incoming Help Desk Incidents to identify service restoration actions to be taken for c...
Our client is currently seeking a Lead Help Desk Analyst. Monitor the work of Service Desk staff and share updates and concerns with the Service Desk Manager. Create and maintain detailed Help Desk documentation (KBAs). Oversee all processes related to Service Desk operations. ...
The IT Support Specialist is the primary initial contact for all staff-related Help Desk issues and IT support services. Responsible for desktop deployment in both a physical and a virtual environment (VMware Horizon View) using desktop imaging best practices and rebuild personal computers as needed...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
The Help Desk Support Specialist works remotely providing technical support and assistance related to computer systems, hardware, and software in a high volume, fast tempo call center environment. ...
With moderate supervision, take ownership of an issue and follow through on a resolution with end users and other pertinent IT staff. Learn how to identify inefficiencies and work with leadership to improve the overall functionality of the support desk. Regular interaction with various support group...
In addition, our team provides onsite technical support to Edward Jones as needed to coordinate projects, manage processes and provide software solutions. CBIZ Network Solutions provides onsite technical support to Edward Jones home and branch office locations in the US and Canada. Troubleshoots and...
Technical Support Specialist**. Technical Support Specialist. Technical Support Specialist. Technical Service Engineers and Technical Depot Repair operations team for product performance issues, repair issues, and tooling requirements. ...
This IT Services Mid-Level Technician position earns a. As an IT Services Technician, you have the vital role of supporting client needs and ensuring their technology works for them. With careful attention to detail and an understanding of hardware, operating systems, business networks, printers and...
Desktop Support Installation Technician . This is a contract to hire opportunity supporting a well known company in the area conducting a nation wide equipment rollout and integration. IT Support or hardware install experience is helpful but not mandatory. Scope of each project includes installing c...
The Executive IT Support Specialist focuses on supporting the remote technology, including both hardware and software, for top ranking associates within the firm. With over offices and nearly 7, associates in major metropolitan areas and suburban cities throughout the U. Ability to work in a fast-pa...
Track all support activities and time accurately with our support ticketing system. If you are a motivated individual with a passion for IT and a dedication to providing exceptional customer service, we encourage you to apply for this exciting opportunity. IT service company with its headquarters in...
Collaborating with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. We are thrilled to announce an exciting opportunity for a Biomedical Equipment Technician / Equipment Support Spe...
In addition, our team provides onsite technical support to Edward Jones as needed to coordinate projects, manage processes and provide software solutions. Troubleshoots and resolves issues with PC hardware, software, and peripherals, printers, routers, phone systems, Wi-Fi networks and broadband cir...
The IT Technician III has primary responsibilities as the first response, triage, and Level 1 troubleshooting contact within IT Operations and Service Management. Expertise in working with IT monitoring and event management tools. Built on a simple premise of safeguarding our clients' money as if it...
Build relationships and trust with Peers, Market Leadership, Leads, and Staff Cooperate with technical teams and share information across the organization Assume responsibility for customer satisfaction assuring excellent relations Comprehend customer requirements and make appropriate recommendation...
The IT Technician II has primary responsibilities as the first response, triage, and Level 1 troubleshooting contact within IT Operations and Service Management. Expertise in working with IT monitoring and event management tools. The IT Operations Technician performs technical troubleshooting and di...
Monitor and take corrective action for problems while minimizing customer impact.Create and/or update internal tickets to document monitoring and recovery steps.Perform routine maintenance procedures as required by policy or procedure.Maintain metrics as defined by management.Bachelor’s degree or eq...