The Help Desk Technician must be able to work with users of varied technical ability and have strong troubleshooting, communication, documentation, and interpersonal skills. Minimum of 1 year technical help desk experience. Minimum of 2 years of technical help desk experience. Works collaboratively ...
Help Desk Technician/Auditor & Documentation. ...
ITSM platform experience (ServiceNow, ZenDesk, or other help desk ticketing systems). Our client who is a large building manufacturer in Phoenix, AZ is seeking a dynamic IT Help Desk Manager to collaborate with their Infrastructure, Applications, and Information Security teams. Drive continuous impr...
A company is looking for a Help Desk Support Coordinator responsible for investigating and resolving computer hardware and software issues. ...
We are looking for an experienced and hands-on IT Help Desk Manager who has a proven track record of developing high-performing teams. This role will involve mentoring and training an 15+ person help desk team, while also putting in place the necessary processes, KPIs, and metrics to drive service e...
A company is looking for a Help Desk Analyst. ...
Job Title: Help Desk Analyst (Level 1). Depending on the helpdesk setup, assistance can be provided via phone calls, email, chat, or ticketing systems. Assist in training new helpdesk operators, sharing best practices, technical knowledge, and customer service techniques. Help users create, track, a...
Client Services II Support role is a customer service role that directly interfaces with customers in a technical capacity providing IT support on a day-to-day basis for primarily deskside, ITKiosk, and phone. Proactively identify, document, and escalate as needed issues and requests to limit downti...
Responsible for helpdesk and/or desktop support for Schwab systems. Help desk,Remote Support,Service desk,Windows 10,MS Office,Ticketing System,Customer. One of the leading financial services organizations is looking for talented Service Desk Analysts to help provide support for their organizations....
We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Phoenix, Arizona, 85034, United States. Install, upgrade, and repair end user support equipment such as desktops, laptops, monitors, and associated peripherals. ...
Phone support experience (Call center or help desk or others). Without this support employees would have a large delay in tech support help impacting their ability to complete their real work costing the company a lot of money from low work levels. ...
We are in search of a Help Desk Analyst II to join our dynamic team in Phoenix, Arizona. As a Help Desk Analyst II, you will be providing advanced technical support to our internal customers, ensuring a seamless and efficient IT environment. ...
Assignment View Sector State of AZ Contract Number CTR Contractor's Work Location AZDPS Position Title PSP Help Desk Technician Labor Category Information Technology- Job Category Systems Administration Number of Positions Job Level Submittal allowed per staffing agency Priority Assignment Type Temp...
We are offering a long-term contract employment opportunity for a Help Desk Analyst in Phoenix, Arizona. Create user guidelines for specific desktop products, software programs, or systems to empower end users and prevent recurrent issues. Keep up-to-date ticketing records using the 'Ticketing S...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Who We Are PCIT Technology Solutions’ Managed Services allows small and medium sized companies in Arizona to leverage the same kinds of technology as much larger companies without the big financial commitment.We can take care of all your security, monitoring, patch management and professional ...
Business Technology Integrators (BTI) located in Upper Marlboro, Maryland is looking for a Help Desk Specialist for a position located in Phoenix ,AZ Duties: Serves as the Tier 2 and 3 Support for the NIDDK computer user community in Phoenix, Arizona. Follows established procedures to process ...
Customer service support for mobile apps and technology, handling troubleshooting, functionality of entering info, etc.Responsible for supporting 3 areas .Online Financial Exchange (OFX).This function sees increased volume during tax season .This role is client facing and talent will be interacting ...
Answer requests from system users; provide information and 1st level troubleshooting; escalate problems as appropriate, and maintain accurate help desk records. Maintain accurate documentation through help desk software. Experience with the Help Desk Software and Support in a 24/7 computing environm...
Depending on the <b>helpdesk setup, assistance can be provided via phone calls, email, chat, or ticketing systems. Assist in training new <b>helpdesk operators, sharing best practices, technical knowledge, and customer service techniques. Help users create, track, and update service requ...
Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. ...
Help desk support answering client phone and email requests. Total Networks is looking for an energetic person with a passion for helping clients solve problems and a strong phone personality to grow our team. Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource...
Are you our next great Help Desk Technician?. The ideal Help Desk Technician will be responsible for providing excellent day-to-day technical support to our internal customers while maintaining a positive solution focused mindset. Provide help desk support and resolve problems to the end user’s sati...
The IT Support Specialist is responsible for managing and addressing IT helpdesk and incident support tickets including investigation, problem identification and resolution. Assesses and troubleshoots individual problems, via the phone, in person, or online, associated with network infrastructure an...
Depending on the helpdesk setup, assistance can be provided via phone calls, email, chat, or ticketing systems. Assist in training new helpdesk operators, sharing best practices, technical knowledge, and customer service techniques. Help users create, track, and update service requests or applicatio...