Position: Intermediate Help Desk Technician/System Administrator. Document and report all trouble tickets utilizing Computer Associates (CA) Help Desk software. Defence Enterprise Provisioning Online (DEPO), Tiered Help Desk Approach, Work ticket tracking solutions (CA ticketing system and/or Remedy...
Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and support our Navy client. Previous DoD customer support/help desk experience is highly desired. ...
Ensures day-to-day operations for agency end users by monitoring the Help Desk tickets and internal Request Tracker. Review queue, action or assign those for client IT Help Desk, and escalate as needed. Provide maintenance and update of all client end user computing devices (laptops, desktops, perip...
We are seeking a dedicated and experienced Help Desk Technician to join our team for a 6month contract to hire position. Minimum of 3 years of prior help desk experience. Minimum of 3 years of prior help desk experience. Provide technical support for staff and public access desktops laptops and prin...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. ...
Collaborate and share work with other Help Desk Support Is. Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Provides initial technical assistance to customers seeking help via phone or email. ...
Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate,. Help Desk Support Service Specialist - Intermediate. ...
The Help Desk Support III is responsible for serving as an advanced point of contact for customers seeking technical assistance, both over the phone and via email. The Help Desk Support III also assumes responsibility for accurately recording events and problem resolution in logs, updating customer ...
We are seeking a dedicated and experienced Help Desk Technician to join our team for a 6month contract to hire position. Minimum of 3 years of prior help desk experience. Minimum of 3 years of prior help desk experience. Provide technical support for staff and public access desktops laptops and prin...
Maintenance Janitor 3 - Ventura, CA.Position is for an aerospace/defense client.United States citizenship and a DoD Top Secret security clearance is required.Previous aerospace/defense experience is strongly preferred.Must have TS-SCI clearance to start.Maintains premises, rest and working areas of ...
Hospitality OPERA Cloud Help Desk Associate. The position available is for Help Desk Associates who will essentially own Tier 1 Technical Support. ...
Weare seeking a dedicated and experienced Help Desk Technician tojoin our team for a 6month contract to hire position. Minimumof 3 years of prior help deskexperience. Minimum of 3 years ofprior help desk experience. Providetechnical support for staff and public access desktops laptops andprinters. ...
Hospitality OPERA Cloud Help Desk Associate (Local to Columbia, MD only) . Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Help Desk Associate. That’s why we need people with a diverse set of backgrounds, beliefs, and abilities to help us cre...
Provide help desk and systems management data analysis to include help desk management tool and outputs associated to trend analysis and help desk performance. Minimum of three years of customer service desk / help desk experience. Residential Qualification (Certifications) – Microsoft Modern Deskto...
Hospitality OPERA Cloud Help Desk Associate. The position available is for Help Desk Associates who will essentially own Tier 1 Technical Support. ...
Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and support our Navy client. Previous DoD customer support/help desk experience is highly desired. ...
Geospatial and Cloud Analytics (GCA) is seeking a Help Desk Tier II Administrator to join our team! As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) within the IT Technology Development division you will be responsible for addressing and resolving servi...
Years of Federal IT Help Desk Experience . ...
Trigyn's direct government client in Arlington, VA has requirement for Help Desk Analyst - Tier 1 (Hybrid). The client is looking for a Help Desk Analyst to respond to phone, portal, email submitted Incident and Request tickets for its Technical Solutions Center (TSC). Capabilities must include wire...