This Business Analyst (BA) works with a Lead Business Analyst to support a Help Desk (service desk portal) and facilitate user onboarding. The BA will also work to improve processes, products, and services related to onboarding users to the data platform and will support managing, prioritizing and d...
Oracle Help Desk Analyst (Federal Financials). Diligent Solutions is seeking an Oracle General Ledger expert to support a Defense Agencies Initiative (DAI) Help Desk. ...
Support avenues to leverage/establish ServiceNow functionality to establish a Support Desk management system. Responsible for Service Desk incident criticality adjudication spanning support requests received by phone, email, and a ServiceNow ticket management system. Develop and manage support metri...
Incident Manager/ L4 Technical Support Specialist. The person will be monitoring the support tickets, investigating, and executing fixes. They use Jira and lots of other support systems to get the tickets. Work with incidents (problems) reported by L3 support team. ...
Goldbelt Taku is seeking a motivated and dedicated Help Desk Specialist to join dynamic team of IT professionals. The Help Desk Specialist will be responsible for supporting and maintaining the operations status of all clients and mobile devices and peripherals for our government client. Minimum 2+ ...
Technical Support Representative (Tier 1/IT Help Desk) - Call Center. This is a call center, IT help desk position. A+, Net+, or Help Desk Tech Certification a plus, but not required. Experience working in technical support and/or education in IT. ...
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. Experience with Remote IT H...
Summary:The Senior Technical Support Engineer provides technical direction and leadership in the support, development and enhancement of Rocket products. The Senior Technical Support Engineer provides technical direction and leadership in the support, development and enhancement of Rocket products. ...
The Technical Support Specialist position is responsible for providing computing services and support to Compass Group corporate and field associates. The Technical Services Specialist works as a member of the User Support Services team and is charged to understand the goals/objectives of that team ...
CeLeen, an operating firm of Command Holdings, is currently seeking a Construction and Facilities Management Technical Support Specialist to support a fully funded effort supporting the Army National Guard’s G-9 Construction and Facilities Management Office (CFMO). Developing technical documents inc...
The primary function of this position is to support independent accounts and perform complex technical duties related to all DEXIS products, by answering customer questions or resolving issues in a support center environment. Experience in troubleshooting and installation of computer software/hardwa...
Project Details:Role: Service Desk Analyst II ( 2+ years expLocation:Remote allowed / Should be able to work onsite or offsiteDuration:6+ months/longtermType:Contract Job Description: Minimum/General Experience: Provides Service Desk or Network Operations level I support. Functional Responsibil...
Position: IT/Desktop/System Support Engineer / Network Engineer / Infrastructure Engineer Location: West Caldwell, NJ (Onsite 5 days) Only local profiles Duration: Long Term Description: Client is looking for a junior candidate with 2-5 years is Fine with basic IT knowledge but very good comm...
Documents all incidents, service requests, and actions taken in the service desk ticketing system, ensuring detailed and accurate records. Basic experience in a service desk or helpdesk role, providing support in multiple IT towers, including networking, collaboration, and end-user computing. The Se...
TruBridge is searching for an Entry level desktop/server technician with a support background and good communication skills to provide front line technical support of our applications and products in the rural healthcare market of Hospitals, Clinics and Long Term Care Facilities. Educational or prac...
The Army National Guard (ARNG) Credentialing project provides operational program support to the 54 states/territories for credentialing and privileging of healthcare providers in the ARNG in the following support areas: credential files, processing mobilization and training missions, ongoing traini...
Big picture, The Help Desk Specialists User Support (US) provides Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD) nationwide and several international offices. So, what will the Remote Help Desk Specialist at Terrestris do? . What does a typical day look like for th...
The Service Desk Analyst is responsible for providing telephone-based technical support of complex hardware/software incidents and service requests across the enterprise. Experience with IT Service Management ticketing systems (Zendesk preferred);. The incumbent will serve as an advocate for interna...
It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, preg...
Project Details:Role:Service Desk Analyst I (2+ years expLocation:Remote allowed / Should be able to work onsite or offsiteDuration:6+ months/longtermType:Contract Job Description: Description Minimum/General Experience: Provides Service Desk or Network Operations level I support. Functiona...
Under the direction of the Manager, Product Support, the Product Support Expert performs the technical, logistical, and administrative duties required to. The Product Support Expert should possess and maintain a high level of industry standards and company specific business knowledge by remaining cu...
Supports products in the Americas (North, Central and South America along with the Caribbean)Second Level of Technical Support when US Senior FST Resources are exhaustedProvides Telephone & E-mail Technical Support to our internal and external customers. The Civil Group at Leidos currently has an op...
Demonstrated experience with Helpdesk/Desktop Support/Technical Support within an enterprise environment. Our Bloomberg On-Site Support (BOS) teams work with urgency to provide 24/7 on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries. You operate as a...
Ensure service tickets are created for all inquiries and requests submitted to the Service Desk. Analyze, diagnose, test, and resolve basic to moderate service desk end-user problems. Keep end-user abreast of current incident and service request status as per service level targets. Experience in Ser...
The Implementation Support/Help Desk specialist will be responsible for supporting a new ServiceNow USPS system located in DC or Merrifield VA. Support avenues to leverage/establish ServiceNow functionality to establish a Support Desk management system. Responsible for Service Desk incident critical...