This posting is for Field Support Analyst 1/Help Desk role. Maintains appropriate records regarding problem situations and their resolutions through the use of a help desk ticketing system;. Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a central...
This posting is for Field Support Analyst 1/Help Desk role. Maintains appropriate records regarding problem situations and their resolutions through the use of a help desk ticketing system; . Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centra...
Reporting to the IT Director the Help Desk Specialist III will report to the IT Director. Solid experience using Help Desk, RMM, remote access /support /deployment tools, infrastructure management, and documentation systems. Work directly with customers via the phone, onsite, and online, to provide ...
Whether it be fully-outsourced IT, supplemental IT, or project-based assistance. We are an IT Managed Services Provider located in Woburn, MA focused on providing support for small to midsized businesses looking to outsource their IT functions. Our primary geographical support area spans from Boston...
The IT Help Desk Technician is responsible for providing technical support to end-users within MITFCU. Minimum of 2 years of experience of computer user support in an IT helpdesk, desktop support, or technical support role preferred. ...
Assist clients with initial equipment setup, virus removal, software updates and hardware incidents all while effectively communicating issues and updates to IT Managers. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physi...
Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action. Duties, responsibilities and activities may change at any time with or without notice. Problem Solving: Having the...
Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS. Smart hand support for peripheral and n...
Utilizes corporate help desk management software to create, update, resolve, and thoroughly document all reported problems, troubleshooting efforts, and resolutions. Answers Help Desk line and monitors tickets in multiple queues to facilitate processing of customer support requests. ...
Relationship flexibility enables work arrangements that accommodate different levels of service, whether it be fully-outsourced IT, supplemental IT, or project-based assistance. We are an IT Managed Services Provider located in Woburn, MA, focused on providing support for small to mid-sized business...
Assist clients with initial equipment setup, virus removal, software updates and hardware incidents all while effectively communicating issues and updates to IT Managers. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physi...
This Service Desk position is in Client Services & Support, a large team (100) within BU's central Information Services & Technology group of about 450. ...
Mon-Friday 8-5pmCompensation: Weekly & Hourly pay commensurate with experience + health benefits, PTO, 401k and much more!IT Help Desk TechnicianThe IT Help Desk Technician will provide Level 1-2 support to customer's end-users. As a Minority Business Enterprise, a Corporate Plus member of the North...
Provide day-to-day IT support for lab systems, participating in IT projects for lab services including installing, maintaining, and supporting computerized systems. IT Lab Technical Support Specialist - Long Term Contract. Our client requires an experienced onsite IT Lab Technical support resource, ...
As the IT User Support/ Help Desk Associate, you will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals. We currently have openings for an On-Site IT User Support / Help Desk Associate in our Wilmington MA. Duties/Responsibil...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. M...
Onsite required: Yes, 5 Days per week.This is a temporary role tasked with reconfiguring Xerox printers with new IP address.Most printers will follow the same procedure, but basic networking and troubleshooting skills would be preferred.Resource may be occasionally asked to work non-standard hours a...
Secret clearance with ability to obtain and keep DEA suitability. This position will be located in Boston, MA and will be a fully onsite position. Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardw...
Support and maintain servers, desktop / laptop hardware, and software applications (15%). Provide timely and professional PC and peripheral support via phone, desk-side, or remote connection. Support includes hardware and software installation and troubleshooting, as well as occasional limited end-u...
We provide enterprise level information technology services including network management and security; computer operations; application hosting; desktop provisioning and management; and modern and responsive digital services to 40,000 internal stakeholders plus the residents, business owners and vis...
Work a part of the Tier I Service Desk team responding and resolving internal user A/V and tech issues. ...
Installing technical troubleshooting andfixing desktops printers laptops and other computer peripheralshardware problems as well as desktopapplications. Providingfault analysis to customers various core operating systems andplatforms, as well be able to provide support and apply desktopfault resolut...
Responsibilities include:-5-8 years of experience in a support role or a similar position, preferably in the healthcare field, and with client interaction-Minimum of 3 years of Tier 1 and Tier 2 Support experience-Administrative experience in SQLServer and/or Oracle-Windows system administrative exp...
Keywords: Service Desk, Technical Support, Help Desk, Desktop, Desktop Support, IT Support, Customer Service, Troubleshooting, Incident Management, Problem Resolution, outage, escalate, Ticketing Systems, ITSM (IT Service Management), Call Resolution, Remote Support, User Support, Hardware Support, ...
PRIMARY RESPONSIBILITIES (ordering supplies, receiving of equipment, and performing inventories)JOB REQUIREMENTS2....