Supervises and coordinates activities of IT Service Desk Specialists, Coordinators, or Technicians. ...
Supervises and coordinates activities of IT Service Desk Specialists, Coordinators, or Technicians. ...
Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. In this role, you'll report directly to the Head of IT and play a pivotal role in ensuring the seamless operation of our IT helpdesk. Key Responsibilit...
Business Technology Integrators (BTI) in Upper Marlboro MD, is seeking a Help Desk Manager for a position in Bethesda Maryland Duties: Provide daily supervision and direction to Help Desk staff who are responsible for providing support to customers via phone, in person, and through remote support ch...
Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...
Expert knowledge of desktop and server operating systems and applications. ...
Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...
Eight (8)years of progressive experience demonstrating the required.Identifies troubleshoots or resolves informationsystems problems to.Assist computer users withhardware and software.This position alsofields telephone calls email messages and other contacts fromcustomers seeking guidance on technic...
Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...
Computerworld 's Top Places to Work in IT 5 years running, and we are seeking an IT Help Desk Assistant Section Supervisor to help us support the information technology needs of the nation 's leading university affiliated research center. All qualified applicants will receive consideration for emplo...
ManTech is seeking a Technical Support/Help Desk Specialist to support an Intelligence Community customer at the Intelligence Community Campus-Bethesda, MD (4600 Sangamore Road). Two (2) years of Tier 1 technical support experience and an Bachelor's degree, or 6 years of Tier 1 technical support exp...
Seeking a professional and highly motivated IT Help desk Support Specialist to join our team and support federal, state, and local healthcare and human services projects. The IT Help desk Support Specialist will work as a liaison between customers and technical staff to elicit, analyze, communicate,...
Ensure that it properly accounts for GFE that transitions within the IT support areas of operation. The IT Asset Support Technician assist the ANGRC Base Custodian in organizing and properly maintaining the ANGRC wide inventory to include warehouse IT equipment. Ability to use a computer and other o...
Desktop Support, Hardware Support, Break FIX, MAC Support, Software Installation, Imaging, SCCM, MAC Ios. Provides support to customers including installation, and servicing and repairing complex systems and equipment. Two or more years of field support experience. Experience working with customer t...
LCG is seeking an IT Desktop Support Specialist (Tier 1) to be a member of our team supporting 2500 users at an HHS agency. The support may be provided in a walk-in support area, by telephone, or by a desk-side visit. Provide end-user troubleshooting and support for client staff to include desktop, ...
We are seeking a Help Desk Technician to join our growing team here at Connsci. Assist with managing the help desk ticket queue on a daily basis; creating, routing, and remedying tickets. At least 1 year of experience in a Help Desk role or in providing technical support to end users. Do you have an...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. ...
Help Desk Specialist SMEJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: NoneType of Travel: None* * *. CACI is seeking a Help Desk Support to join Our Luke Team! You will provide su...
Collaborate and share work with other Help Desk Support Is. Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Provides initial technical assistance to customers seeking help via phone or email. Guide customers through the problem-solving process and escalate unreso...
As a Cloud Help Desk Specialist, you will work in a dynamic team that is transitioning services and supporting operations providing critical insights to multiple cloud environments. You will be responsible for supporting an intelligence system that helps USCG safeguard our nation. Work with all of t...
Description Do you desire to be part of a hardworking, dynamic IT support team that is passionate about helping people solve IT problems? Are you keenly interested in technology and looking for an environment that offers training, coaching and mentoring opportunities for career growth? If so, we 're...
We are seeking a highly skilled Technical Advisory Support Specialist to provide expert-level advisory and technical support services within the Office of the Comptroller of the Currency (OCC) environment. We support IT organizations by bringing precision technology and operation models that achieve...
Abacus Technology is seeking a Help Desk Specialist to provide phone and in-person technical support for end users in an enterprise level environment. Able to troubleshoot and repair desktops and laptops. ...