As the Senior Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic...
The Customer Success Utilization Manager reports to the Manager, Customer Success Utilization Manager. The Customer Success Utilization Manager plays a critical role in managing overall success, effectiveness, and adoption of the technologies installed (hardware and software of Operation Room/Video ...
Thomson Reuters is looking for a Customer Success Manager to join our Customer Success team, working on the CoCounsel product. As the Customer Success Manager, you will:. It's critical for our CSMs to understand Customer Success best practices for driving SaaS software adoption. In this role you wil...
The Senior Manager, Customer Loyalty is instrumental in maximizing customer lifetime value and driving customer engagement. The Senior Manager, Customer Loyalty is responsible for these key areas:. Lead customer database capabilities development and oversee customer data management. This position wi...
The Enterprise Customer Success Manager's (ECSM) primary goal is to ensure successful Apple deployment within the Jamf portfolio of products to drive customer engagement, adoption, and retention. They work closely with Jamf customers to ensure overall satisfaction through proactive touch points, exe...
The Customer Success Manager (CSM) serves as the dedicated, single point of contact for assigned key top producer accounts. Continuously meet with and provide open and candid feedback to internal Trustmark managers and associates related to areas of improvement and success stories. Successful indivi...
The Senior Customer Success Executive is responsible for ensuring that assigned Siteimprove customers are consistently successful in working with Siteimprove. Advocate on behalf of the Customer to other departments to ensure Customer needs are metKeep up-to-date information, status, documentation, a...
As a School Customer Success Manager you will be a vital member of Newsela’s expanding Customer Success organization. You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an...
Act as an extension of the customer, being a proactive advocate within Sovos and the customer to accomplish defined objectivesDevelop a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full...
You will lead a team of Customer Success Managers (CSMs) who are focused on retaining and growing our most strategic and highest-value customers who are communicators within their organization. Provide the team with guidance on building and maintaining strong customer relationships; serve as a coach...
Senior Customer Success Manager. Strong customer service and communication skills. ...
The Senior Manager – Customer Success is part of the Customer Success Organization which is focused on ensuring we are easy to do business with and our solutions provide value to our customers. The Senior Manager – Customer Success is responsible to build, maintain and provide oversight and leadersh...
As a Senior Customer Success Manager, you will play a pivotal role in building trusted advisor relationships with our enterprise clients, driving higher employee engagement, and enhancing overall wellness through TELUS Health's innovative solutions. Your strategic planning, management, and measureme...
The role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell leads and overall relationship management within the assigned client base. As a Senior CSM within the organization, this role will be responsible for dr...
As the Senior Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic...
You will be involved in the entire customer lifecycle from pre-sales, on-boarding / pilot through the duration of the subscription period, work with our customers to define how they view success, measure those outcomes, develop a delivery plan, and train and partner with the Service teams to meet an...
You will be involved in the entire customer lifecycle from pre-sales, on-boarding / pilot through the duration of the subscription period, work with our customers to define how they view success, measure those outcomes, develop a delivery plan, and train and partner with the Service teams to meet an...
As the Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic accoun...
As the Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic accoun...
B2B Customer Success Manager for KCP Wholesale’s Channel will sell branded towel, tissue, PPE, and manufactured wiper products of KLEENEX®, SCOTT®, COTTONELLE®, KLEENGUARD®, and WYPALL® to the Office Building, Healthcare, Education, Lodging, Manufacturing, and other end user markets via redistributi...
The Customer Success Specialist manages concurrent inquiries from multiple customers and routinely collaborates with the customer to understand unique challenges, identify opportunities, and offer insights and effective solutions using company best practices. The Brightree Customer Success Team is r...
Senior Customer Success Manager. Work in partnership with Customer Experience Managers to build Success Plans that drive usage, adoption, and optimization. Through strong, multi-level relationships with customers and internal partners alike, you will maintain a deep understanding of customers’ busin...
Our team of customer success managers are described as close knit and supportive, reporting directly to our very involved VP of Customer Success. Our Customer Success Manager position is meant for a born persuader, someone who succeeds by building strong relationships and problem solving on their cu...
Members of our Customer Finance team are responsible for working with their partners in sales to ensure accurate volume and net revenue forecasts, staying connected with the business unit they’re responsible for to understand key drivers and sources of forecast variance (and correcting those issues)...
The Senior Customer Success Executive is responsible for ensuring that assigned Siteimprove customers are consistently successful in working with Siteimprove. Customers will see the Senior Customer Success Executive as an advisor they can trust not only related to Siteimprove but in improving their ...