A company is looking for a Customer Service Senior Manager (Remote). ...
Leads use case activation with prioritized domains and responsible for driving maturity and success; reports progress to stakeholders and leadership in data forums. Builds the intake assessment and implements a prioritization framework to identify key use cases and domains to invest in for along wit...
A company is looking for a Senior Manager, Customer Advocacy & Community. ...
As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers receive unparalleled support and guidance to maximize the potential of our product. Vonage Customer Success Mission: We are on a mission to revolutionize customer service by empowering our clients to achieve ...
A company is looking for a Senior Director, Customer Success Strategy & Operations. ...
Tax Services Senior Manager - Financial Services Office - Customer Tax Operations and Reporting (CTORS): This position could be located in NY (primary), NJ, CT. We offer the specialization in assisting clients with mission-critical operational tax issues and customer reporting issues. Skills and att...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Atlantic IT seeks a proactive and results-oriented Client Success Manager to join our team. Customer Engagement: Engage with customers to understand their needs and ensure their requirements are met throughout the project lifecycle. The Client Success Manager role at Atlantic IT is designed for a pr...
Technical Account Manager or Customer Success Manager in a B2B environment. Our team currently has an opening for an Account Manager for our Hosted Solutions’ product. Manage customer expectations throughout the support service delivery process by ensuring thorough investigation, diagnosis, su...
Full management of the customer experience post initial sale / installation, ensuring a genuine Customer Success model is established for customer retention and continued build-out of the revenue base. Ansell is looking for a Customer Success & Business Development Manager to join our team in Is...
The successful candidate must be able to:. Communicate daily with sales, operations, and various logistics departments to efficiently and accurately process, allocate and ship all customer orders based on specific retailer requirements. Resolve customer inquiries / concerns professionally and in a t...
Are you passionate about all things data? We are seeking a Customer Success Leader to lead the enterprise stewardship community in adopting data governance and management best practices. Drive use case activation with prioritized domains and drive maturity and success; report progress to partners a...
Participate in architectural discussions to build confidence and ensure customer success when. As a member of our Client Services team, you will lead a team of Associates and Senior Associates who design, execute, and implement cutting edge analytical solutions. You are responsible for institutional...
The Customer Success Manager will play a crucial role in delivering NIQ Brandbank services to their CPG Retailer client (or clients), ensuring their satisfaction, and driving their success. Track and report on key customer success metrics, such as customer satisfaction, retention, and account growth...
The Client Success Manager is responsible for developing and maintaining excellent relationships with existing and prospective clients, both internal and external, and driving results related to Product & Technology efforts and general client satisfaction. Immediately, the Client Success Manager wil...
Ansell is looking for a Manager of eCommerce & Customer Success to join our team in Iselin, NJ!. Position Title: Manager, eCommerce & Customer Success. Oversight of the e-Commerce and Customer Success Advocate teams. Focus on driving best-in-class customer experience by identifying effective...
The Customer Success Manager (CSM) is a customer-facing, individual contributor role that trains our clients on how to use our software and helps with all elements of the post-sale business relationship with Asset Point customers. Be the trusted advisor of the Customer - deliver a world class custom...
Customer Success Representative - Pharmaceutical Manufacturing. Successfully Servicing Clients Globally for Over 50 Years. Serve as the Primary Technical Liaison for Customer Service Requests. Perform Both On-Site and Remote Work Supporting Customer Needs. ...
The successful candidate must be able to:. Communicate daily with sales, operations, and various logistics departments to efficiently and accurately process, allocate and ship all customer orders based on specific retailer requirements. Resolve customer inquiries / concerns professionally and in a t...
The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our mar...
We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following the Proofpoint acquisition. As well as being responsible for renewals and advocacy in our NAMER customer base, you'll be a bridge between Product and our customers - communicating our technology, understand...
Senior Manager, Solution Architect, Customer Experience Center (CxC). The Senior Manager collaborates with Business departments, and IT CxC Engineers in solution design. The Senior Manager ensures consistent integration methods within and across platforms, develops and enhances the Business Driven D...
Customer Success Manager at Viz. Establish plans to monitor customer engagement data, share these data with the customer, and implement solutions to drive engagement to ensure our product's stickiness. Create a strong customer success culture at Viz. Feed customer insights back to the product and sa...
Customer Success Manager (Remote). This team is looking to hire a customer success manager that will play a crucial role in bringing scale, agility and cross-solution coverage to global accounts. Our client is focused on executing strong and effective digital transformation strategies to set their c...
Product Data Scientist (Senior Customer Success Lead). Lead, Customer Success) role is the client facing lead who owns the end-to-end delivery on aligned objectives with clients, builds required storyboards with insights / impact summary, accountable for delivering client impact, translating client ...