Reporting to the Customer Success Director (CSD), the Lead Customer Success Manager is tasked with fostering successful business relationships while driving growth in Managed IT Services. Along with building partnerships with customer decision-makers to provide value and drive mutual success, a crit...
Customer Success Manager - Healthcare. The Customer Success Manager (CSM) acts as the primary point of contact for a portfolio of current and prospective clients, primarily managing key accounts. Serve as the Customer Success Manager for assigned accounts, ensuring clients derive value throughout th...
As a Customer Success Manager, you have a strong background in advising and guiding clients in using cloud-based technology platforms. Work with customers to ensure adoption, retention, expansion, advocacy and overall success. Establish strong trusted advisor relationships with key customer stakehol...
As a Manager of Customer Success - Commercial, you will manage a team of Customer Success Managers and partner with the Director of Customer Success and internal teams to execute on the overall company vision. Manage, develop, coach and mentor a team of Customer Success Managers focused on meeting a...
The Customer Success Onboarding Manager is a fundamental member of the SAP LeanIX team. Manage customer expectations, scope, and resources needed to successfully deliver to customers' needs. They will also oversee the planning, organizing, management, and execution of onboarding tasks and ensure our...
As a Customer Success Manager, your mission is to provide excellent project management and product expertise to help our customers excel in use of the Ketryx Platform. Ketryx is excited to add to our rapidly growing Client Operations team to champion customer success. A strong understanding of softw...
The PTC Customer Success Management team is responsible for the growth and success of our Enterprise customers by helping them get the most value out of their investments in PTC solutions. Customer Success Managers are naturally curious about PTC solutions and the domains they are used in and seek h...
Successful Customer Success Managers are laser-focused on achieving outcomes and are passionate about helping clients define and achieve their own success. As a Customer Success Manager, you will be at the forefront of driving the ongoing success of our valued clients. You will quarterback the strat...
Reporting to the Customer Success Director (CSD), the Lead Customer Success Manager is tasked with fostering successful business relationships while driving growth in Managed IT Services. Along with building partnerships with customer decision-makers to provide value and drive mutual success, a crit...
If you have a passion in developing and commercializing next-generation wearable systems to protect and empower our workforce, apply! You Will: Our team is looking for a Customer Success Manager. Details: Customer Success Play a crucial role in building and maintaining strong and lasting relationshi...
The mission for AWS Field Experiences (AFX) in AWS Sales, Marketing and Global Services (SMGS) is to maximize AWS’s success by delivering industry leading go-to-market tooling that enables AWS Field teams (our customer) to exceed business outcomes and accelerate AWS cloud adoption. Experience owning...
Lead, manage, and expand long-term customer relationships; focus on understanding the client’s KPIs to ultimately drive positive business outcomes . Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cuttin...
Joining as a Customer Success Manager at Mimecast means leading the charge in ensuring customer success and spearheading targeted initiatives to elevate our shared victories. Customer Success Managers will assist directly with Mimecast product adoption and optimization, contributing to increased cus...
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Lead cross functional initiatives to identify business problems and validate proposed solutions through customer and market research. Work collaboratively with Engineering, User an...
Reporting into the Director of Customer Success, our Customer Success Managers are responsible for ensuring our customers receive an outstanding customer experience. Our Customer Success Managers work cross-functionally inside and outside Customer Success to enhance their overall user experience wit...
The Manager of Customer Success is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer centric. In this position, you will be a player coach supporting a customer base of mid-market vendors, along with managing a team of Customer Success M...
Greenlining Management's Customer Success Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. The Customer Success Manager position is considered an entry-level position, meaning thorough t...
Account Management, Customer Success (SaaS Customer Success preferred), Management Consulting, or other client-facing roles in the Life Sciences industry, specifically in pharmaceuticals. You are customer-focused and excited to partner with customers to deliver measurable impact. Manage a portfolio ...
Simply Business is seeking a strategic and results-oriented Senior Manager, Customer Lifecycle Management to optimize the customer experience and improve customer LTV. Reporting to the VP, Customer, you will be responsible for developing and executing a comprehensive strategy for customer retention,...
Snyk is looking for a Senior Technical Success Manager (TSM) to help customers enable security within their Software Development Life Cycle (SDLC) and DevSecOps transformations through the adoption of the Snyk Platform. We’re looking for an empathetic, curious and experienced professional to join ou...
As a Senior Product Manager for Epsilon Customer, our Customer Data Platform (CDP), you will support the product operational processes, product strategy development, customer requirements gathering, competitive intelligence, go-to-market activities, and sales enablement for our solution that enables...
Customer Success Manager, Professional and Financial Services. You will work to ensure successful implementation, launch, and continuous use of Attensi's solutions with your customers and will develop strong operational relationships with key stakeholders to ensure they experience value from the par...
The CSM will serve as a trusted advisor, assisting our customers in comprehending their digital footprint compared to their competitors, while also uncovering opportunities and being our customer Digital Intelligence expert. Similarweb is the leading digital intelligence platform used by over 3,500 ...
The Manager, Enterprise Customer Success will bring customer-facing experience to develop and maintain a high performing team of tenured Customer Success Managers. Review and aid Customer Success Managers in developing joint success plans with customer stakeholders and Mimecast teams to define busin...
Sales and Customer Success Manager. Sales and Customer Success Manager. You will develop, implement, execute, track, and optimize all sales efforts, while also managing customer relationships, upselling, and ensuring long-term retention and success. We are a dynamic and international team, spread ac...