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Customer support specialist • saint paul mn
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Hybrid- Candidate can work from any office in our footprint and must work a minimum of three days each week in the office • •.
Are you passionate about providing exquisite customer service, do you bel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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A company is looking for a Customer Support Analyst who will serve as a product support specialist for their Enterprise B2B SaaS platform.
Key Responsibilities Develop customer support processes f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Have technical knowledge of current industry trends.Have experience with Microsoft System Center or a similar service / asset system.
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Build your future with Volt! Volt is immediately hiring for a Credit Support Specialist in Minneapolis, MN.As a Credit Support Specialist you will : • Respond to incoming customer calls and e-mails,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Customer Support Specialist supports our airline partner onsite at their office location.In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30)
Do you believe every child deserves a safe, fun, and supportive place to grow outside of the classroom? As an Out of School Time (OST) Site Support Specialist for South Washington County Schools, y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States.
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Support account setup and navi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Support Specialist (Onsite – Plymouth, MN).We are seeking a compassionate, organized, and tech-savvy professional to join our team as a Patient Support Specialist.In this onsite role,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Full-time, Monday-Friday, Onsite, 8 : 00am-4 : 00pm.Mintahoe Catering & Events is one of the largest family-owned catering companies in the Twin Cities area.
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Northeast Minneapolis, MN 55413.The Credit Support Specialist will provide essential support to the Credit Department by managing customer lien waivers, processing daily and monthly credit card pay...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
East View Companies bring uncommon information from extraordinary places to academic, corporate, legal and government information professionals throughout the world.
Established in 1989 and with glo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Farm Credit Services of AmericaMinneapolis, MN, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionProvide 1st level service and support for inbound customer interactions that originate through an automated call distribution phone system or other digital communication channels (chat, email, text). Accurately document interactions within the Associations’ customer service management tool. Complete various service and support activities based on the customer request, within the team’s service level agreements and to the satisfaction of the customer. Own the interaction until the point of resolution, which may require collaboration with others within FCSAmerica for further support and / or guidance. Escalate interactions to appropriate internal resources, as needed. Conduct follow-up activities, as appropriate. Service and Support type activities may include : Addressing business and technical related questions on the Associations’ digital portal, online banking and other customer-facing tools. Addressing customer / account related inquiries (payment inquiries, payoffs, accrued interest, change of address, etc.) Processing cash management requests (wires / ACH / Payment by Phone) Providing options for loan servicing and gathering appropriate documentation to initiate processing of the request. Assist in the ongoing analysis and improvement of support processes to ensure operational excellence and delivery of a consistent and quality customer experience. 3+ years’ banking or financial services customer support experience or a combination of related experience and / or specialized training required.
Job Summary
- Hybrid- Candidate can work from any office in our footprint and must work a minimum of three days each week in the office
Are you passionate about providing exquisite customer service, do you believe each customer interaction is an opportunity to serve, engage, and delight? If yes, we would love to hear from you! We are looking for someone to join our Customer Support Team. The position is full-time with fantastic benefits.
In this role, you’ll provide customer service to customers via email, telephone, live chat or text. You'll support customer / account inquiries, resolve incidents related to customer facing technology, process cash management requests and identify customer needs for loan servicing requests.
Farm Credit Services of America (FCSAmerica) is a great place to work. You see it in our people and the relationships they have with each other and our customers. Our passion and commitment to serving both rural America and each other is key to our success in the marketplace.
Essential Duties & Responsibilities
Education Requirements
Associate degree in Business or related field
Bachelor’s degree in Business or related field preferred.
Years of Experience
About Us
Farm Credit Services of America (FCSAmerica), AgCountry Farm Credit Services (AgCountry), and Frontier Farm Credit are financial cooperatives operating under joint management. While each Association is owned by its local farmers and ranchers, the cooperatives pool their resources, experience, and talent to deliver affordable credit, crop insurance services, and financial services.
FCSAmerica serves rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. AgCountry serves portions of North Dakota, Minnesota, and Wisconsin, and Frontier Farm Credit serves eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.
We have employment opportunities across our combined eight states. FCSAmerica is headquartered in Omaha, Nebraska, and has 48 local offices; AgCountry is headquartered in Fargo, ND and has 45 local offices; and Frontier Farm Credit is headquartered in Manhattan, KS and has six local offices.