As a leader within Client Success US, the Team Manager will support and mentor a team of up to 6 Client Success Managers to be their best. Supporting Client Success Managers with crafting and carrying out strategic client account plans with measurable objectives and goals. Proven commercial success ...
The Manager Client Success will maintain and further develop existing business with current clients and assist in bringing new clients on board. The Client Success Manager will help our clients to better understand the full potential of our products and act as liaison between the Client, Operations ...
We are seeking a talented operations professional who is interested in a client facing position. Ketryx clients are exclusively companies that build safety-critical products and therefore have complex operations and extremely high standards for professionalism and quality. This role is multidiscipli...
The Client Success Manager will take ownership of ensuring that clients are maximizing the value they’re realizing from ClearGov as well as driving renewals of annual subscriptions. We’re looking for a Client Success Manager (CSM) with a passion for learning, a kind heart, a positive att...
The Client Success Manager is responsible for managing customer relationships in a strategic way in order to drive client retention while also pushing sales expansions. This position serves in a strategic capacity supporting clients as a trusted advisor and advocate while also representing the compa...
Understand Keytel’s services and offerings and connect them to client technology needs. Establish long term, thriving relationships with clients. Communicate with clients about their business goals and technology needs. Communicate client needs to the team. ...
Building meaningful industry relationships to help keep existing clients and find new potential clients. Training and servicing new clients on the full suite of our products. Follow-up support with existing clients once they are fully onboarded. Traveling throughout the country to manage accounts to...
As a Client Operations Manager, your mission is to make our customers successful by offering functional and product expertise and delivering exceptional service. We are rapidly expanding our Client Operations team to support the huge influx of customers. Train clients to help them understand how Ket...
We need an experienced Client Success Manager (CSM) with a consultative approach, a successful track record of client satisfaction, and a growth mindset of proactively managing a portfolio of clients with medium to large workforces. We are looking for a dedicated Client Success Manager who will deli...
Our clients hire the Client Success team to manage their MedInsight purchase and provide them with the necessary support to best utilize their investment in the product. The position will reside in the Client Success team within the MedInsight product group. Strong communication and collaboration wi...
Key Responsibilities: Proactively manage a portfolio of ~125 municipal clients to deliver continuous value Advise clients on best practices for all products in the Budget Cycle Management suite Consistently demonstrate knowledge of municipal finance best practices and stay up to date on requirements...
This role has been posted by Encore Strategic on behalf of Keytel Systems* What you’ll do: Understand Keytel’s services and offerings and connect them to client technology needs Establish long term, thriving relationships with clients Communicate with clients about their business goals a...
Compelling successful Client outcomes by collaborating with the Client Success team to achieve >94% client retention and increase NPS across Aptitude’s global client base. Join us as an Aptitude Client Success Manager (CSM) where you will play a key role in ensuring client success by accelerating...
Specifically responsible for working with clients, faculty, and the business development team; supporting staff to successfully implement program delivery both at Babson, at offsite locations and on-line; and responsibility for key account management. Together with Business Development, acts as one ...
Accountant, Accounting Clerk, Accounts Payable Specialist, Accounts Payable Administrator, Accounts Payable Manager, Billing and Collections Analyst, Billing and Collections Coordinator, Billing and Collections Manager, Bookkeeper, Chief Financial Officer, Controller, Comptroller, Credit Analyst, Fi...
Lead Customer Success Managers and Sales partners in driving large renewal negotiations across our customer base to ensure quarterly and annual renewal numbers are met or exceeded. Senior Customer Success Renewal Manager. Customer Success Organization in driving a portfolio of customer renewals for ...
Under the direction of the Director of Population Health Pharmacy or other designee, the Pharmacy Program Manager is accountable for working with each of the ACOs to coordinate these activities. WellSense has eight Accountable Care Organizations (ACOs) that provide coverage to over 500K Massachusett...
At Zelis, we're seeking a Network Account Manager to spearhead the management of key leased network partner relationships within an assigned portfolio. Client Services, EDI Teams, and Accounting. Health Insurance companies, TPAs or PPO Networks in account management or similar. Proven ability to jug...
Experience in technology sales, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies. Enterprise Account Manage...
Strong listening and comprehension skills, ability to understand and address client concerns, feedback, and appropriately manage discussions with clients. Zelis' key differentiators, product strategy, product features and functionality and applicability to client. Works closely with clients to intim...
The Faster Paths Program Manager (PM) is responsible for the day-to-day operation of Faster Paths, the low-barrier substance use disorder bridge clinic at BMC. Manages all aspects of program administration and operation, including financial and grants management, strategic planning, personnel manage...
Monitor the project team's progress to ensure timely completion of projects and alignment with contract demands. Inspect project construction sites for adherence to project requirements. Travel to project sites primarily located in Rhode Island while occasionally supporting projects in Massachusetts...
Experience in technology sales, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies. Enterprise Account Manage...
Our Customer Success Managers (‘CSMs’) play a crucial role in building long-term, transformational customer relationships by partnering with customers across our Enterprise, Strategic, Mid-Market, and Growth customer segments. Customer focus: Everything you do will be underpinned by delivering an ex...
WHAT IS THE ROLE ABOUT? In the Customer Success Specialist role, you will be an important partner to our Higher Education customers by conducting by being the front line of support for customers, conducting virtual product demonstrations and answering customer questions in order to show them our pro...