The Senior Manager, Customer Success will be successful in this role when they can execute the following strategic tasks/responsibilities:. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively im...
The Senior Manager, Customer Success will be successful in this role when they can execute the following strategic tasks/responsibilities:. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively im...
Senior Customer Success Manager. Strong customer service and communication skills. ...
As a Senior Customer Success Manager, you will play a pivotal role in building trusted advisor relationships with our enterprise clients, driving higher employee engagement, and enhancing overall wellness through TELUS Health's innovative solutions. Your strategic planning, management, and measureme...
Skills, Knowledge and Expertise ....
The Account Manager Role is part of the Customer Experience and Engagement team which is focused on ensuring we are easy to do business with and our solutions provide value to our customers. The Account Manager will be the accountable driver of effective relationships with our customers as the key s...
VuMedi’s Customer Success Managers (CSMs) are entrusted with the relationships, strategy, and well-being of our customers. We are seeking a Customer Success Manager to help VuMedi continue to be the best digital video resource for physicians as they look for new ways to improve patient care. Lead th...
Anticipates new customer segments and tailors marketing strategies to meet both current and future customer needs. Initiates and drives new products and services based on changing customer needs as well as new customer segment. Confident, competitive, and results-oriented professionals who create a ...
Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals. Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Senior Customer Success Executive (Sr CSE). Tracking customer health – Identify, track, and escalate components of our customer health; raise critical customer concerns internally and mobilize resources to resolve issues. This role is assigned a book of business specific to Enterprise customers and ...
Are you a dynamic leader passionate about crafting exceptional customer experiences and driving revenue growth? Deneen Pottery, a renowned Minnesota-based company with a rich 50-year history of handcrafted pottery, seeks a Customer Success Manager to shape our future. Do you have the vision to enhan...
Members of our Customer Finance team are responsible for working with their partners in sales to ensure accurate volume and net revenue forecasts, staying connected with the business unit they’re responsible for to understand key drivers and sources of forecast variance (and correcting those issues)...
The Customer Success Specialist manages concurrent inquiries from multiple customers and routinely collaborates with the customer to understand unique challenges, identify opportunities, and offer insights and effective solutions using company best practices. The Brightree Customer Success Team is r...
Senior Customer Success Manager. Work in partnership with Customer Experience Managers to build Success Plans that drive usage, adoption, and optimization. Through strong, multi-level relationships with customers and internal partners alike, you will maintain a deep understanding of customers’ busin...
As the Customer Success Manager for our Legal Aid program, you will:. Manage client accounts to ensure that customer needs are being met at all times, including offering tailored software solutions to address specific client needs and pain points and working with Engineering teams to achieve their o...
As a Customer Success Manager, you’ll focus on driving value for the customer, reducing churn, impacting upsell, and maximizing each client's potential for success. Customer Success or equivalent history in building customer relationships with focus on increasing customer satisfaction, adoption, and...
The Customer Success Manager is responsible for ensuring complete customer satisfaction by ensuring they have immediate access and resolution to questions and concerns during their interactions. Manage required customer satisfaction levels within assigned accounts by demonstrating a customer centric...
The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic objectives and extract maximum value from their investment in our products. Aid customer teams in exposing program value to their organization Support the development of the Customer Success Management te...
Thomson Reuters is looking for a Customer Success Manager to join our Customer Success team, working on the CoCounsel product. As the Customer Success Manager, you will:. It's critical for our CSMs to understand Customer Success best practices for driving SaaS software adoption. In this role you wil...
The Client Success Manager is responsible for developing and maintaining excellent relationships with existing and prospective clients, both internal and external, and driving results related to Product & Technology efforts and general client satisfaction. Immediately, the Client Success Manager wil...
Hello, Customer Success Managers!. I'd been involved in: it was exceedingly hard to profitably grow, get great & consistent leads, acquire new customers, and build your online pipeline with really good prospects. Sellers, marketers, and partnership specialists use Growtoro to discover more prospects...
Reporting regularly to internal stakeholders on customer support operations and working with customer success managers and sales account executives on customer related initiatives. Senior Manager, Customer Support, North America West**. Experience working with Customer Success and Sales teams on cus...
Minimum of 5-10 years in a customer success role, that includes customer growth, adoption and issue resolution at both the business owner and senior leadership levels. Our focus on customer growth and innovation drives us to enhance product adoption, elevate customer outcomes, and secure renewals in...
As the Customer Success Manager, you will:. Communicate with internal departments, including sales, customer supporting, and marketing, to ensure that the company is meeting the needs of the judiciary. You have strong presenting and communication skills with experience training and interacting with ...