Retreat Center Manager, URJ OSRUI Camp

Job Description

Job Description

OSRUI Retreat Center Manager

Location : Hybrid (Virtual and onsite at OSRUI in Oconomowoc, WI)

Organization : Union for Reform Judaism

Employment Type : Full Time, Benefits Eligible, Exempt, MNGT

Department : Camps & Immersives

Reporting to : Camp Director

Start Date : ASAP

Salary Range : $70,000 - $80,000 plus competitive benefits package

The Role

The Union for Reform Judaism’s (URJ) Olin-Sang-Ruby Union Institute (OSRUI) seeks a an experienced, motivated, and business-savvy Retreat Center Manager to lead the growth and operations of our year-round retreat center. This role blends strategic business development with exceptional hospitality leadership to create meaningful, welcoming experiences for diverse guests, including People of Color, individuals with disabilities, LGBTQIA+ individuals, and other underrepresented communities.

We’re looking for a results-oriented leader who is passionate about hospitality, energized by relationship-building and sales, and eager to transform OSRUI into a premier destination for retreats and gatherings year-round.

What You Will Do

Business Development & Sales

Develop and execute a robust sales strategy to grow the retreat center’s rental business.

Proactively identify, cultivate, and close new client opportunities through outreach to mission-aligned organizations.

Build and maintain strong relationships with clients, partners, and repeat groups to drive loyalty and revenue growth.

Represent the retreat center at community events, conferences, and industry forums to raise visibility.

Prepare compelling proposals, lead site visits, and respond promptly to inquiries and booking requests.

Financial & Contract Management

Manage the retreat center’s budget, including revenue targets, cost control, and financial reporting.

Negotiate contracts with rental groups and oversee the contracting and payment processes.

Ensure compliance with URJ policies, risk management standards, and best practices.

Event Planning & Execution

Primary liaison to third party Food Service Company and partner with them and the Operations Team to deliver seamless, high-quality guest experiences.

Tailor retreat offerings to meet client needs and create memorable events from start to finish.

Act as the onsite point of contact during retreats as needed, addressing issues proactively and professionally.

Leadership & Team Management

Supervise an assistant director responsible for camp operations and support.

Member of the OSRUI Senior Leadership Team

Hire, train, and supervise part-time event staff, fostering a positive, inclusive, and collaborative team culture.

Who You Are

You are a results-driven professional who excels at growing business, building strong client relationships, and delivering exceptional events. You manage budgets wisely, foster inclusive, welcoming spaces, and balance independent work with strong collaboration. If you’re passionate about connecting people and driving impact, this role is a great fit for you.

Keys to Success (the must-haves)

Business Development & Sales : Proven ability to drive growth, cultivate leads, and close business opportunities.

Event & Operations Management : Strong planning, coordination, and execution skills with attention to detail.

Financial Stewardship : Experience managing budgets, controlling costs, and aligning financial decisions with revenue goals.

Leadership & Team Management : Skilled at leading teams, providing feedback, and creating an inclusive work environment.

Inclusive Hospitality : Commitment to creating a welcoming space for guests and staff of all backgrounds and identities.

Collaboration & Communication : Able to balance independent work with cross-departmental teamwork and clear communication.

Preferred Qualifications

3+ years of experience in sales, business development, or hospitality roles.

Demonstrated success in growing revenue and closing sales in a hospitality, event, or retreat setting.

Experience supervising part-time or seasonal staff teams preferred.

Familiarity with CRM systems, event management platforms, or hospitality industry tools strongly preferred.

ADDITIONAL REQUIREMENTS

Flexibility to work weekends and evenings during retreats; onsite housing is provided during these periods.

Able to lift 20 lbs. and maintain a demanding schedule, including after-hours response to guest needs.

Residence at camp during the summer camp season for four weeks or more.

About Us

Every team member at the Union for Reform Judaism (URJ) plays an essential role in our mission to create a whole, just, and compassionate world. Our team is creative, thoughtful, and innovative. Each member of the team is empowered to make meaningful contributions to achieving our shared goals. Our diverse team is made up of individuals with different skills and backgrounds and every team member is willing to take risks as well as take action to develop and create big ideas for the future of the Reform Movement. While this position focuses on a particular area of work, every team member is a vital part of our overall success.

The Union for Reform Judaism (URJ) provides vision and voice to build strong communities that, together, transform the way people connect to Judaism and change the world. We acknowledge that due to racism, ableism, homophobia, and other forms of oppression, that our communities are not whole until everyone experiences a sense of belonging within the Jewish community. As the largest Jewish movement in North America, we stand for a Judaism that is inclusive and reflective of a wide range of identities and accept the responsibility of dismantling oppression both inside and outside of our communities. Through camping, youth experiences, programs, information sharing, and networking opportunities, our over 850 congregations and 14 residential camps create opportunities for our communities to enhance their capacity to build and expand community, engage in meaningful and authentic Jewish life, deepen Jewish learning, energize worship, pursue social justice and develop inspired leadership. Together, our employees and stakeholders, are creating Reform Judaism of today.

Application Process

Apply online and include a one-page cover letter along with your resume, outlining your skills and experience and how you meet the essential functions and qualifications of the position. We look forward to hearing from you!

The URJ strives to be a welcoming and inclusive environment that acknowledges diversity as a critical strength. We promote strenuous policies and practices of equal opportunity and diversity, equity, and inclusion. It is our objective to recruit, hire, and retain the most qualified individuals including those of any race, color, religion, gender, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. The URJ encourages applications from women, people of color, persons with disabilities, individuals who identify as LGBTQIA+, and other often underrepresented groups.