General Manager of Food and Beverage - Banner Lofts

General Manager Of Food And Beverage At The Banner Loft

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About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As the General Manager of Food and Beverage at the Banner Loft, you will lead all aspects of this brand-new premium dining and hospitality space located within the United Centerhome of the Chicago Bulls and Blackhawks. This newly opened venue offers a modern, elevated experience for guests, and you will play a key role in shaping its culture, operations, and reputation for excellence. You'll oversee day-to-day operations, build and develop a high-performing team, and ensure every guest enjoys a standout experience.

You will serve as the strategic leader for the space, driving service standards, operational efficiency, and financial performance while representing The Levy Difference in every interaction with guests, team members, and partners.

Key Responsibilities

• Lead all operational aspects of the Banner Loft, including service, staffing, training, and financial performance
• Champion Levy's hospitality and service standards to deliver exceptional guest experiences at every touchpoint
• Hire, train, and mentor a team of managers and hourly staff to uphold Levy's core values and operating procedures
• Ensure compliance with all health, safety, sanitation, and alcohol service regulations
• Drive financial performance by managing budgets, controlling costs, and optimizing revenue opportunities
• Collaborate with culinary and beverage teams to ensure menu execution, product knowledge, and presentation meet Banner Loft standards
• Foster strong relationships with VIP guests, internal stakeholders, and United Center partners
• Use feedback, analytics, and team input to improve operations and the overall guest experience continuously
• Ensure all operations reflect the premium nature of the Banner Loft and align with Levy's brand promise
• Responsible for ordering, tracking, and maintaining product inventory across multiple bar areas, ensuring efficient use and minimal waste
• Comfortable leveraging a variety of internal tools and external platforms (e.g., staffing portals, POS, and rental reports) to manage schedules, monitor performance, and support operational decision-making

Qualifications

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.