Job Description
Job Description
We are looking for a Workplace Experience Coordinator to join our team in San Francisco, CA. This Contract position requires a hands-on individual who excels at providing exceptional customer service and managing the daily operations of a well-organized workspace. You will play a key role in ensuring smooth administrative support, coordinating events, and maintaining workplace services.
Responsibilities :
- Handle incoming and outgoing mail, including preparation and timely distribution of documents.
- Assist employees with inquiries by providing administrative support and resolving routine concerns.
- Issue visitor passes, parking permits, and follow established security protocols.
- Coordinate dining, recreational, and business activities as requested.
- Manage janitorial and maintenance work orders while ensuring workplace services such as mail and office supplies are executed efficiently.
- Organize and oversee on-site events, including room setup, teardown, and supply delivery.
- Respond to employee and guest complaints or inquiries in a thoughtful, customer-focused manner.
- Collaborate with vendors to ensure seamless delivery of goods and services to the workplace.
- Follow security and emergency procedures specific to the property, notifying appropriate parties as needed.
- Present information clearly to team members and adhere to detailed instructions provided by management.
- High School Diploma or equivalent education.
- Up to 2 years of relevant experience in customer service or administrative roles.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Strong organizational skills with attention to detail and a proactive mindset.
- Effective communication skills for sharing clear and precise information.
- Ability to follow established routines and standards in daily tasks.
- Familiarity with property security and workplace procedures.
- Capacity to solve basic problems using existing guidelines and procedures.