Office Administrator

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Summary :

The Administrative Assistant supports the Office Manager with clerical duties, customer communication, and coordination with delivery teams, field employees, and Client representatives.

Essential Duties and Responsibilities :

• Make outbound calls to customers to schedule deliveries.
• Field inbound calls from customers, delivery teams, and Client representatives.
• Maintain accurate records of scheduled deliveries and service requests.
• Assist with general office tasks, such as filing, data entry, and document preparation.
• Support communication between office staff, warehouse staff, and field employees.
• Responds to and resolves administrative inquiries and questions.
• Coordinates and schedules travel, meetings, and appointments for managers or supervisors.
• Prepares agendas and schedules for meetings.
• Records and distributes minutes or other records for meetings.
• Maintains office supplies and coordinates maintenance of office equipment.
• Performs other related duties as assigned.

Responsibilities and Competencies of All Employees

Customer Focus – Demonstrate that internal colleagues and external customers are a high priority. Manage difficult or emotional customer situations. Can think of "out of the box" alternatives to meet customer needs. Solicit and listen to feedback from customers and colleagues.

Interpersonal Skills – Establish and maintain positive, effective relationships with a variety of diverse groups / individuals. Respect the dignity and worth of every person and is sensitive to the needs, feelings, and capabilities of others including their viewpoints. Resolve conflict by interacting in a non-threatening, respectful and calm manner. Display sensitivity and responsiveness to cultural differences present in all professional contacts.

Teamwork – Coordinate and communicate with team members, follow through on commitments, and accept personal accountability for results. Offer assistance and support to colleagues. Exchange ideas and provides supportive contribution to move the team forward. Ability to identify and regulate the impact of one's emotions on others and identify and manage the emotional reactions of others.

Accountability & Reliability – Take ownership and responsibility for decisions, actions, and results, delivering on commitments. Complete job duties with minimal supervision, adapting to priority changes, as needed. Acknowledge and learn from mistakes, taking appropriate action to fix problems and reduce future errors. Demonstrate regular and punctual attendance including to all scheduled meetings.

Compliance & Quality – Ensure accuracy, meet established deadlines of work, produce a quality product / service and show commitment to continuous improvement efforts. Respond to requests in a timely and effective manner and provides quick resolution to customer issues. Able to learn, understand, and comply with all company policies, procedures and regulations.

Required Skills / Abilities :

Education and Experience :

Physical Requirements :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sufficient office and supportive equipment provided. Occasional travel required, including overnight.

We review every resume that is received. Unfortunately, we are unable to respond to every candidate. It usually takes one to two weeks for us to review your application. All applications will remain on file for consideration for future opportunities. Thank you in advance for your application!

The Deamer Group is an equal opportunity employer with a goal of recruiting a diverse workforce to meet the hiring needs of our clients.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Industries

Human Resources Services

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