D2C Operations Senior Manager

Senior D2C Operations Manager

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

The Samsung Electronics America Retail Division is a growing and best-in-class organization within Samsung worldwide. We continue to challenge the existing retail models and processes to make this team the home for talented, driven, and creative professionals, who want to be on the front lines of consumer electronics sales. Our team relishes the opportunity to push Samsung's retail capabilities to be the new paradigm for consumer engagement. With our partnerships with the top consumer electronics retailers and its own experiential sites, the SEA Retail Division is delivering a consumer experience to maximize both sales and consumer satisfaction.

Role and Responsibilities

The Senior D2C Operations Manager will play a pivotal role in overseeing the Direct-to-Consumer (D2C) operations, focusing on supply chain management, sell-out forecasting, promotion analysis, and data management. This position requires a strategic thinker with strong analytical skills to ensure seamless operations, optimize inventory levels, and drive sales growth through data-driven decision-making.

Reports to the Director of SES, based at our Plano, TX office.

Position Objective

Supply Chain Management :

• Develop and implement efficient supply chain strategies to ensure timely delivery of products
• Collaborate with suppliers, logistics partners, and internal teams to optimize inventory levels
• Monitor and analyze supply chain performance metrics to identify areas for improvement and cost savings

Sell-Out Forecasting :

Promotion Analysis :

Data Management :

Skills and Qualifications

Desired Characteristics