Director of Customer Engineering

Who We Are

Claritas Rx is a venture-backed digital health startup that brings clarity to the challenges of specialty biopharmaceutical products in the marketplace. In today’s highly complex specialty networks, our mission is to illuminate the patient experience beyond the clinical trial. Claritas Rx leverages a proprietary technology platform and deep manufacturer expertise to automate and integrate channel, commercial, and clinical data and help biopharmaceutical companies generate actionable business insights. Our work uncovers the real-world variables impacting patient access, duration of therapy, and other metrics key to commercial success, making a real impact on patient healthcare.

The Position

The Director of Customer Engineering plays a pivotal leadership role at Claritas Rx, serving as the primary technical interface for enterprise customers. This position is responsible for owning the customer-centric technology roadmap, developing robust solutions that address immediate and long-term business challenges, and ensuring seamless platform integration with client environments.

As a senior engineering leader, you will :

• Collaborate closely with customer success and product teams, driving technical problem-solving on strategic initiatives and day-to-day support.
• Serve as the trusted technical advisor in solution design and delivery, fostering innovation and building lasting relationships with business stakeholders.
• Guide a team of engineers with hands-on mentorship and technical oversight, instilling a culture of excellence, transparency, and continuous improvement.

Success in this role requires a consultative mindset, strong communication skills, and proven expertise in implementing data platforms, analytics-focused SaaS products, and technology solutions within the life sciences industry.

Responsibilities

Who You Are

Join Us

We are seeking to add new expertise and perspective to our strong team of experienced professionals.  We aspire to a culture of accelerated professional development through shared learning and collaboration; a respectful and fun work environment; and employee empowerment through the effective use of technology and tools.

We are a highly collaborative team and prioritize opportunities to connect in person. For employees within a reasonable driving distance of each other, we host regional town hall gatherings approximately every other month. These sessions give our teams a chance to come together, share updates, and strengthen relationships beyond day-to-day work.

In addition to our great environment, we offer a competitive salary of $210,000 to $230,000 and benefits package and the opportunity to make a significant impact on a first-in-industry digital health solution.  Please send a cover letter along with your resume when applying to the position of interest.  Claritas Rx embraces diversity, equality, and transparency.  We are committed to building a team that comprises a variety of backgrounds, perspectives, and talents.  We believe the more inclusive we are, the better we are.

Join us and discover what it feels like to be part of an environment that rewards ingenuity, risk taking and smart work. It’s time to fall in love with what you do!

At Claritas Rx, protecting our candidates is a top priority. If you're applying for a role with us, please note :

Learn more about how to spot recruitment scams and protect yourself - FBI warning : https : / / lnkd.in / dh2aFN8

Claritas Rx is committed to transparency, integrity, and a safe hiring experience for every candidate. Learn more : https : / / lnkd.in / enhAqwqE