Talent.com
Technical SupportCustomer Advocate Agent

Technical SupportCustomer Advocate Agent

CLX GamingMcKinney, TX, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

THIS IS A REMOTE POSITION. WORK FROM YOUR HOME

Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be incentivized in your efforts to provide the best possible customer experience.

Job Functions :

  • A Customer Support Specialist’s main duty is to provide technical support and assistance to customers regarding their hardware and software issues.
  • Communication with customers as required : keeping them informed of incident progress, and notifying them of any impending changes
  • Work with supervisors and other departments to facilitate fast incident resolution.
  • Advocate on customers behalf to insure high levels of customer satisfaction
  • Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements.

Job Requirements :

  • Interpersonal skills : such as telephony skills, communication skills, active listening and customer-care.
  • Advance understanding of PC operating systems and most common software applications.
  • Advance understanding of PC hardware components
  • Experience with troubleshooting and diagnosing computer issues.
  • Technical awareness : ability to match resources to technical issues appropriately.
  • Service awareness of all organization’s key services for which support is being provided
  • Self-motivated with the ability to work in a fast-moving environment.
  • 2-year degree in the IT field preferred, but not required.

    • Benefits :

  • Competitive base based on experience and qualifications.
  • Uncapped Performance Bonus
  • Uncapped commissions on pre sales assistance and consultation.
  • Health and dental benefits included.
  • Full on the job training & support
  • Fun working environment and culture.
  • Great opportunity for advancement.
    • serp_jobs.job_alerts.create_a_job

    Advocate • McKinney, TX, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Technical Support Associate

    Technical Support Associate

    Butler AmericaRichardson, TX, United States
    serp_jobs.job_card.full_time
    Seeking a highly experienced and hands-on Technical Support Associate to support our Operations Repair & Maintenance Team within Optics Manufacturing. The successful candidate will play a critical r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Remote Life Insurance Agent – Training + Licensing Support | Commission Based

    Remote Life Insurance Agent – Training + Licensing Support | Commission Based

    ANDERSON JOHNSON AGENCY LLCMckinney, TX, us
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    We are seeking driven, coachable individuals to join our team in the life insurance industry.Whether you’re licensed or brand new, we provide the training, mentorship, and resources to help you suc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    U.S. Based Contact Center - Service & Inside Sales Advisor - Fully Remote Jobs in Texas

    U.S. Based Contact Center - Service & Inside Sales Advisor - Fully Remote Jobs in Texas

    Delta DefenseDallas , Texas, United States, 75001
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    This remote work opportunity is open to Texas residents only.Most contact centers suck; ours doesn’t! Imagine starting each day excited to work alongside mission-focused teammates and inspiring lea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Support Associate

    Technical Support Associate

    Innova SolutionsPlano, TX, United States
    serp_jobs.job_card.full_time
    A client of Innova Solutions is immediately hiring for.Position type : Full Time, Contract.Duration : 12 months to possible extension. Perform troubleshooting, maintenance, and repair of electronic, me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Support Associate

    Customer Support Associate

    TradeJobsWorkforce75093 Plano, TX, US
    serp_jobs.job_card.full_time
    Step into a new opportunity as a Customer Support Associate, where you will learn company products and services to better assist others, handle orders, shipments, and basic inventory checks, and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Mortgage Customer Service Advisor

    Mortgage Customer Service Advisor

    First United BankPlano, TX, US
    serp_jobs.job_card.full_time
    We have a great team of friendly, talented and inspiring people at First United.As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call CenterTechnical Support Representative

    Call CenterTechnical Support Representative

    MCIAddison, TX, US
    serp_jobs.job_card.full_time
    Technical Support Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support Associate

    Technical Support Associate

    DonatechRichardson, TX, United States
    serp_jobs.job_card.full_time
    Position would require the candidate to be a W2 employee of Donatech.Perform troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment.Lead or suppor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Customer Support

    Remote Customer Support

    TradeJobsWorkforce75391 Dallas, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Help us grow as our next Remote Customer Support, where you will support returns and exchanges in a timely manner, coordinate with other departments when needed, and provide friendly assistance to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Technical Support Representative

    Remote Technical Support Representative

    TradeJobsWorkforce75094 Murphy, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via pho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support Associate

    Technical Support Associate

    ZobilityRichardson, TX, United States
    serp_jobs.job_card.full_time
    Seeking a highly experienced and hands-on Technical Support Associate to support our Operations Repair & Maintenance Team within Optics Manufacturing. The successful candidate will play a critical r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Work From Home - Take Surveys and Earn!

    Work From Home - Take Surveys and Earn!

    Prime InsightsBonham, TX, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Call CenterTechnical Support Representative

    Call CenterTechnical Support Representative

    Valor VIPAddison, TX, US
    serp_jobs.job_card.full_time
    Technical Support Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support

    Technical Support

    TradeJobsWorkforce75380 Dallas, TX, US
    serp_jobs.job_card.full_time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager I, Technical Support

    Manager I, Technical Support

    OpenGovPlano, TX, United States
    serp_jobs.job_card.full_time
    OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support

    Technical Support

    CollaberaAddison, TX, United States
    serp_jobs.job_card.full_time
    Days Left : 17 days, 3 hours left.Apply now or reach out to Anjesh Singh at.We look forward to speaking with you!.Monday to Friday, 8 AM - 5 PM CST. IT issues in a fast-paced environment.MS applicati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Accounts Advisor

    Customer Accounts Advisor

    Aaron'sBonham, TX, United States
    serp_jobs.job_card.full_time +1
    The hourly range for this position is $12.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Technical Customer Support, Focused Services- Cortex

    Manager, Technical Customer Support, Focused Services- Cortex

    Palo Alto NetworksPlano, TX, US
    serp_jobs.job_card.full_time
    Manager, Technical Customer Support, Focused Services- Cortex.Department : Global Customer Support.Job Country : United States of America. At Palo Alto Networks everything starts and ends with our mis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Technical Customer Support, Focused Services- Cloud

    Manager, Technical Customer Support, Focused Services- Cloud

    Palo Alto NetworksPlano, TX, US
    serp_jobs.job_card.full_time
    Manager, Technical Customer Support, Focused Services- Cloud.Department : Global Customer Support.Job Country : United States of America. At Palo Alto Networks everything starts and ends with our miss...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support Associate

    Technical Support Associate

    PGS WorldwideRichardson, TX, United States
    serp_jobs.job_card.full_time
    Optical Fabrication, Diamond Point Turning, Optical Coating, and Assembly / Test.Candidates must be comfortable working in a fast-paced, physically engaged environment with minimal supervision.Strong...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days